Our service is free, confidential and open to everyone in the community. Staff are trained to advise on virtually any issue,
including:

benefits
debt
employment
relationship issues
housing
consumer issues
immigration

We arm you with all the facts and possible outcomes of different options. That way you can make the decision that’s right for
you. If needed, we can also offer practical support such as help with filling forms, writing letters or negotiating with third
parties.

You’ll be offered a short session with an assessor, who will identify the most appropriate way for us to help you. This
could be giving you the information you need to solve your problem yourself, or it could be making an appointment to
discuss your problem further. Sometimes we might direct you to a different organisation that is better placed to help.

The Citizens Advice service helps people resolve their legal, money and other problems by providing information and advice and by influencing policymakers 

Citizen’s Advice Hart District Ltd includes Fleet and Yateley bureaux and is Registered Charity no 1113777; Company Limited by Guarantee no 5746008.

Authorised and regulated by the Financial Conduct Authority. FRN: 617627

Please ensure you have read our email disclaimer on our web page at http: //citizensadvicehart. org. uk/privacy-policy/

Sometimes, for security reasons, we may not be able to reply by email. If this is the case, we will phone or write to you.