POLICE

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Email from Chairman of Hampshire Police and Crime Panel


I would like to encourage fleethants visitors to provide their views to the Hampshire Police and Crime Panel on the efforts of the Police and Crime Commissioner for Hampshire and the Isle of Wight to tackle rural crime across our communities.

Given that around 75% of Hampshire and more than 80% of the Isle of Wight is classified as rural, this is a significant issue. The Panel is keen to hear from residents whether the work of the Commissioner is helping to reduce and prevent rural crime across the two counties.

The role of Police and Crime Panel is to scrutinise the work of the Police and Crime Commissioner - and provide support to ensure delivery of the commitments he has made in his policing strategy. We have seen much positive and visible work over the past few months to address the issue of rural crime in general – including public roadshows by the Commissioner and partners, and the initiative to train Hampshire County Council’s Countryside Service staff to act as the eyes and ears of the Police, to help gather intelligence and report incidents and rural crime. However, there is huge value in hearing directly from the people living in rural areas, and we are keen to understand first hand, what residents consider to be working, and what more could be done to close the gap in solved crime rates between rural and urban areas.

We are inviting feedback based on six key questions which will be used to inform a public proactive scrutiny session by the Police and Crime Panel on 7 April. At this session, we will examine the effectiveness of Commissioner’s current response to rural crime.

Visit the Hampshire Police and Crime Panel webpages at www. hants. gov. uk/hampshire-pcp , to provide your responses to Panel’s questions before Sunday 19 March.

Councillor David Stewart

Chairman of Hampshire Police and Crime Panel

 

 

 

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Police Reports

SUMMER 2017

We have been in our new offices at Hart District Council for a year now and it’s starting to feel a lot like home for the team and me. It is great being in the same building as many of our partners as it allows us to work much more closely with them and to tackle and solve issues together. There is no news on the old police station. Your nearest police station with an enquiry office is at Aldershot if you need to speak to an officer face to face, hand in some found property or return paperwork. Or you can contact us using the non-emergency number 101 which has undergone improvements and waiting times have been reduced significantly. Please do call us using 999 for the reasons listed on the front of the newsletter. I am pleased to see that lots of you do call us to report suspicious activity and I would encourage this, as you are our eyes and ears on the ground. I would ask that you don’t leave it until the next day, but do it straight away. You live in your neighbourhood and know when someone or a vehicle looks out of place; no one will criticise you for calling when perhaps you didn’t need to, but your neighbours and the police may be disappointed if you saw something and didn’t report it, resulting in another victim of crime.

Over the last quarter, and across all areas, crime has fallen when compared to the previous period and with the same quarter last year. This is great news all round but please don’t become complacent. You are obviously implementing the right security advice and I would urge you to continue to do so, particularly now that we are into summer time and the lighter evenings.

There have been seven house burglaries since my last report, two of which involved jewellery being taken. Some jewellery of course has sentimental value and could never be replaced. So do please consider hiding it around the home or installing a safe securely fixed to the fabric of the building rather than leaving jewellery on display on the dressing table. Ensure that it is suitably insured with any distinguishing marks recorded and it is photographed. Five of the burglaries occurred by entry through rear patio doors. I mentioned this in previous newsletters, please ensure additional locks are fitted and replace the cylinder locks with the anti-snap variety.
There have been 11 break-ins to sheds, garages and other outbuildings over the period. Broken down these were three thefts from garages, where nothing was taken, eight to commercial premises which included office buildings, shops and containers. Items stolen consisted of garden power tools, a mountain bike, cigarettes and money. I am pleased to see that there have been no reports of any break-ins to sheds. I hope this is because you have followed my previous advice and that your sheds are now well secured to deter any would be thief.
There have been seven thefts from vehicles over the reporting period. Three have been thefts of work tools from vans, one of which was parked at a hotel and it occurred overnight. Of the remaining thefts, items stolen consisted of clothing in a bag, a wallet, cash and warning lights fitted to a truck.

There has only been one reported theft of a motor vehicle over this period where a BMW car was taken from a driveway.

While we have seen a fall in the more traditional crime types, you will have seen in the news recently that there has been an increase nationally in scams and fraud. Criminals will contact thousands of people by phone, post or email in the hope that one will respond. So do please continue to remain vigilant to avoid becoming a victim, and don’t hesitate to report suspicious activity to the police. A description and warning from Action Fraud (the National Fraud Intelligence Bureau) concerning one of the latest phishing email scams is given on page 4 of this newsletter. For further and more detailed advice on this and other common types of fraud please visit the Hampshire Constabulary website at: https://www.hampshire.police.uk 
Remember Fleet is a low crime area, not a no crime area.

SRING 2017

We have been in our new offices at Hart District Council for a year now and it’s starting to feel a lot like home for the team and me. It is great being in the same building as many of our partners as it allows us to work much more closely with them and to tackle and solve issues together. There is no news on the old police station. Your nearest police station with an enquiry office is at Aldershot if you need to speak to an officer face to face, hand in some found property or return paperwork. Or you can contact us using the non-emergency number 101 which has undergone improvements and waiting times have been reduced significantly. Please do call us using 999 for the reasons listed on the front of the newsletter. I am pleased to see that lots of you do call us to report suspicious activity and I would encourage this, as you are our eyes and ears on the ground. I would ask that you don’t leave it until the next day, but do it straight away. You live in your neighbourhood and know when someone or a vehicle looks out of place; no one will criticise you for calling when perhaps you didn’t need to, but your neighbours and the police may be disappointed if you saw something and didn’t report it, resulting in another victim of crime. 

Over the last quarter, and across all areas, crime has fallen when compared to the previous period and with the same quarter last year. This is great news all round but please don’t become complacent. You are obviously implementing the right security advice and I would urge you to continue to do so, particularly now that we are into summer time and the lighter evenings. 

There have been seven house burglaries since my last report, two of which involved jewellery being taken. Some jewellery of course has sentimental value and could never be replaced. So do please consider hiding it around the home or installing a safe securely fixed to the fabric of the building rather than leaving jewellery on display on the dressing table. Ensure that it is suitably insured with any distinguishing marks recorded and it is photographed. Five of the burglaries occurred by entry through rear patio doors. I mentioned this in previous newsletters, please ensure additional locks are fitted and replace the cylinder locks with the anti-snap variety.

There have been 11 break-ins to sheds, garages and other outbuildings over the period. Broken down these were three thefts from garages, where nothing was taken, eight to commercial premises which included office buildings, shops and containers. Items stolen consisted of garden power tools, a mountain bike, cigarettes and money. I am pleased to see that there have been no reports of any break-ins to sheds. I hope this is because you have followed my previous advice and that your sheds are now well secured to deter any would be thief.

There have been seven thefts from vehicles over the reporting period. Three have been thefts of work tools from vans, one of which was parked at a hotel and it occurred overnight. Of the remaining thefts, items stolen consisted of clothing in a bag, a wallet, cash and warning lights fitted to a truck. 

There has only been one reported theft of a motor vehicle over this period where a BMW car was taken from a driveway. 

While we have seen a fall in the more traditional crime types, you will have seen in the news recently that there has been an increase nationally in scams and fraud. Criminals will contact thousands of people by phone, post or email in the hope that one will respond. So do please continue to remain vigilant to avoid becoming a victim, and don’t hesitate to report suspicious activity to the police. A description and warning from Action Fraud (the National Fraud Intelligence Bureau) concerning one of the latest phishing email scams is given on page 4 of this newsletter. For further and more detailed advice on this and other common types of fraud please visit the Hampshire Constabulary website at: https://www.hampshire.police.uk 

Remember Fleet is a low crime area, not a no crime area. 

Kind Regards Sgt Rob Wallis

WINTER 2016

Happy New Year to you all, I hope you all had an enjoyable Christmas. With the festive period over, it is time to turn your attention, if you have not already done so, to recording all the serial numbers of the new electrical items you received as gifts or bought in the sales. Please log them onto Immobilise - the National Property Register, website www.immobilise.com. Should you become a victim of crime, this will make identification of your property and its subsequent return far easier. Also please make sure you have listed your high value items separately on your home insurance policies so that they are adequately covered. 

I hope by now that you have all signed up to Hampshire Alert, if not please visit www.hampshirealert.co.uk to register free of charge. By using Hampshire Alert you will be one step ahead. You will be notified of relevant information, warnings and crime much more quickly, and you won't miss out on important updates regarding incidents occurring in your locality. 

Below is a summary of some of the main types of offence in our area plus some practical advice to help prevent you becoming a victim of crime. 

Dwelling burglary - Since the last report there have been eight dwelling burglaries across the area. In two of the burglaries entry was gained via the rear door and three targeted jewellery, laptops and tablet computers. The other three burglaries resulted in no entry being gained which is great news for the home owner; this was achieved through good secure windows and doors which had been properly locked. It is still some time until the lighter evenings are upon us, so please follow this simple general security advice which will go a long way to making your home less attractive to a burglar. 

♦ Use timer switches (available from most DIY stores) to switch on lights and radios while you are away from the home to make it look and sound occupied. 
♦ Ensure you shut and lock windows and doors when you return home and settle down for the evening. 
♦ Ensure you have used padlocks on the side gates to deny access to the rear of the property. 
♦ Ensure your outside lighting is in good working order (consider low level ambient light on a dusk to dawn sensor) this will activate even when you are not at home. 
♦ Secure your garden tools and garden equipment in a locked and alarmed shed or garage for the winter so that they cannot be used to gain entry to your home. 

Thefts from garages, sheds and other outbuildings - There has been a big reduction in the number of this type of theft across the area. There have been five burglaries to garages and one burglary to a commercial premise. The garage burglaries all occurred on the same night and targeted two garages blocks. Nothing was stolen and it appeared to be opportunistic as it was the less secure garages which were entered. This was good news as it meant that there were fewer victims of crime. I am hoping that the reason for the reduction in this type of offence was due to the increased security you are all putting in place to deter would-be thieves. Please keep up the good practice and ensure you continue to lock all outbuildings securely. 

Thefts from vehicles - There have been 17 thefts from motor vehicles across the area. Twelve targeted vans and the tools inside. The majority occurred while the vans were parked in hotel car parks overnight. However, tools have also been stolen from vans while they have been parked outside their owners' home addresses. If possible, please either remove your tools from the van overnight and store them in a more secure location or fit additional locks to your vehicle. The other items stolen included wiper blades, number plates, aerials and a wallet. 

Theft of motor vehicles (TOMV) - There have been five recorded TOMV across the area. Two involved motor cycles being stolen, one of which was recovered a short distance away by the owner. A works van was also stolen. Two further reports have been made of thefts of scrap vehicles. 

My officers continue to ensure that the roads of Fleet are as safe as possible and that speed limits are obeyed. We have seen in the media recently the disastrous effects of taking your eyes off the road for only a brief period to answer a call, text someone or update Facebook. Five more motorists have received fixed penalty notices for speeding and use of a mobile phone while driving and they have all been given a fine and points on their licences. Four of these motorists were local residents. Please ensure you do not use your phone while driving unless you have an approved hands-free kit and observe the speed limits. Police and the Safer North Hants team ran a drop-in session in the Hart shopping centre recently where crime prevention advice was given to the public with regards to burglary and vehicle crime. Further sessions will take place in 2017. Please look out for an invitation with the date and times on twitter@fleetpolice

Over recent years we have seen an increase in the different types of scams reported to us. Below are a few reminders of how to protect yourself to ensure you do not become a victim. Please visit our website for further crime prevention advice at www.hampshire.police.uk

 Email 

♦ Ensure your computer is protected by a personal firewall and anti-virus software and keep them updated. 
♦ Report any abuse to your Internet Service Provider (ISP). 
♦ Never reply to any email you are unsure of. ♦ Visit Bank Safe Online to report all suspicious banking emails. 

AUTUMN 2016

Police Sgt Rob Wallis introduced himself and explained that he was the Sgt for Hart South and that he looked aver me Neighbourhood Policing Team based at the District Council offices in Fleet. He gave an overview of the organisation as there had been significant changes since the 2015 AGM. Firstly there was a new Chief Constable, Olivia Pinkney, who had come from Sussex. There was also a new deputy Chief Constable, Sara Glen, and a newly elected Police and Crime Commissioner, Michael Lane. All three newcomers were currently settling into the organisation and formulating their plans as to where they wanted to take the organisation and what their priorities would be. These changes came on top of the restructuring which took place last year due to the spending review. The good news was that we did not receive any further cuts to our budgets earlier this year. Please be reassured however that at grass roots level we were still here as your neighbourhood policing team and would continue to focus on the priorities that were important to you. There had also been changes to the team across Hart, the first was the introduction of lnsp Karen McManus who previously had been the district commander for Rushmoor. Chief Inspector Matt Reeves had moved to Basingstoke. Fleet had PC Noel Griffiths, PC Dan Lehec and they had been joined by PC Nick Lees from Basingstoke. We had four PCSOs who covered Fleet: PCSO Max Clayton, PCSO Sarah Owen, PCSO Ben Bales and PCSO Ben Allman. We also had a further three officers who covered Hart Rural South and they were able to come into the town when required to assist in dealing with issues. 

Sgt Wallis outlined how his team had performed over the last 12 months. Fleet had suffered 35 residential Burglaries which were similar to last year's numbers. Of those 35, 11 were via rear patio doors where locks were snapped. The good news is that three people were arrested for this crime series and remanded to prison. However, you should ensure that additional security was added to patio doors in the form of anti-snap cylinder locks and additional bolts and that your back garden was as secure as possible by bolting and locking side and rear gates. Five were attempts where no entry had been gained. Seven involved jewellery being stolen, some of which was of a sentimental value and could not be replaced. Please do consider hiding jewellery around the home, or installing a safe securely fixed to the fabric of the building rather than leaving the jewellery on display on the dressing table. Ensure that it was suitably insured with any distinguishing marks recorded and that it was photographed. There were two burglaries which involved cars being stolen from driveways where keys had been left near to the front door enabling the burglar to fish the keys off the table using an implement poked through the letter box. Please consider fitting a letter box deflector or post collector on the inside of door. Burglaries to premises other than dwellings, including sheds and garages, fell from 61 last year to 42 this year. There had been 22 thefts from garages, 10 thefts from sheds and 10 thefts from commercial premises. The most common items stolen were bikes and tools, plus garden equipment and DIY tools. Other items taken were golf clubs and off-road motor cycles. We had a spike in offences between the New Year and Spring, after which commission rates had fallen considerably. He had given crime prevention advice previously for garage and shed security so he did_not intend to repeat it at this meeting; however, if anyone wanted further advice they should look on the Hampshire Constabulary website under crime prevention or the Fleet NHW website at some of the previous newsletters. 

Theft from motor vehicles had increased over the past year to 64 offences. Twenty-seven of these had been to works vans where tools had been targeted. The majority of these occurred in local hotel car parks. Work was ongoing to tackle this series of offences. The next biggest item stolen had been wing mirrors which accounted for eight of the offences. This was followed by number plates, bags and telephones. Over the summer there had been a series of offences at Fleet Pond car parks where vehicles were targeted. Most of the vehicles which had been broken into had items on display. Following an increase in police patrols at relevant times, Hampshire Alerts being sent out and additional signage being erected, these offences tailed off. Of the 64 offences it appeared that only three were as a result of the vehicle being left insecure which was very pleasing to see There had been seven thefts of vehicles over the period, four of these were motor cycles, one had been taken in domestic circumstances, one involved the theft of a vehicle with the key which had been mistakenly left in the ignition and the other theft was a van. 

Anti-social behaviour had remained fairly steady in comparison to last year, even with the better summer we have had this year. There had been no specific hotspots identified, other than the usual parks and open spaces which were patrolled throughout the summer and we continued to do so. Again this year the team would be working late shifts on Halloween and Bonfire Night to deal with any ASB. As always, please call us to report issues before they get out of hand. Sgt Wallis continued with some crime prevention advice focused on the types of crime and incidents the Police had seen increase in Fleet. At last year's AGM Trading Standards gave a presentation. This covered areas such as doorstep crime and rogue traders and I would like to take this opportunity to ask you to be on the lookout for these types of offences and remind you of some basic advice to prevent you or a neighbour from becoming a victim of crime. 

• Always use the door chain when answering the door, if you are not sure do not open the door. 

• Always check the credentials of unknown callers. Do not phone the number on the ID card, use a phone book or a bill. 

• Never employ cold-calling doorstep traders or engage with cold callers on the phone. 

• Do not keep substantial sums of money in the home. 

• Always keep front and back doors locked. 

LOCK STOP CHAIN and CHECK- if unsure do not open the door. 

• Consider joining or setting up a No Cold Calling Zone. 

• Report any suspicious callers or activity to the police immediately. 

• Keep an eye on elderly or vulnerable neighbours, friends and family. 

Please call 101 to advise of any unexpected callers - this would give the Police a better chance of building a picture of where potential criminals were operating. Sgt Wallis said that recently they had been called to a report of doorstep sellers in Fleet who had become abusive to a resident when they refused to buy goods at the door. This allowed the Police to respond immediately and deter the seller from being abusive to further Fleet residents. Criminals had become much more sophisticated in the way they committed crime and other types of crime we had seen occur in Fleet over the last year had been what we call courier fraud. Some of the most common encountered were as follows: 

• Purporting to be the Police either investigating fraudulent transactions or indicating that someone had been arrested after fraudulent use of the victim's bank card or a cloned card and they therefore required the victim's assistance to help investigate the matter. 

• Purporting to be a bank employee and suggesting there had been unusual activity on their account. 

• Purporting to be a bank fraud investigator (investigating the bank) and suggesting to the individual that their money was at risk and in order to secure it they needed to immediately transfer it to a "safe account" (mule account). 

• Purporting to be a bank employee and suggesting to the victim that some fraudulent deposits had been made into their accounts and they needed to withdraw this money in order to secure it for the investigation.

Fraudsters generally arranged the collection of the victim's bank card through a "courier" having obtained the PIN number through a very convincing earlier phone conversation. The victim was requested to place the card in an envelope and seal it. This courier was often a taxi driver, although on occasions it had been known for the courier to be an associate. Please be on your guard for this type of offence and remember police or bank staff will never ask you to divulge your PIN number directly to them. 

Sgt Wallis recommended that members signed up for Hampshire Alerts via the Hampshire Constabulary website, whereby you can receive your choice of emails, text messages, and voice mails on your home phone about incidents happening in your area. You can choose what information you receive by setting your preferences. The Police send out alerts regularly following certain crime types, so you can be on your guard and protect yourself from what is happening in the area where it is happening, not a few days later when you read about it in the paper. You can also check where crime is happening on www.crimereports.co.uk. Lastly, he thanked all the members of the NHW especially the coordinators, senior coordinators and the committee for their continued hard work throughout the year, making Fleet a safer place in which to live. 

 

SUMMER 2016

The great British Summer is here again and we have had one of the wettest Junes on record to accompany Royal Ascot, the Glastonbury Festival, Henley and Wimbledon. This has probably been welcomed by the keen gardeners amongst you and it may also have had a positive impact on our crime figures, although I would rather put that down to your increased vigilance. Since my last report, house burglary offences have fallen along with those to sheds and garages. This is good news as the seasonal trend is usually for these types of offences to increase. The reporting period is April to June for all the crime statistics mentioned in this report. 

There have been six house burglaries recorded which is a fall of one third from the last period. Only one of these showed signs of forced entry, which demonstrates that if you secure your property the would-be burglar will usually look for an easier target. Two of the burglaries involved the same victim, so consequently they have received support from my team and other agencies to help them to improve the security of their property. Two of the burglaries were suspected of being linked, where laptops, tablets and jewellery were stolen. The items stolen were left on display within the house. My advice would be to put expensive items out of sight or consider locking them in a safe bolted to the floor. 

There have only been five burglaries to sheds, garages and out buildings since the last report, which is a fall of 17 crimes. This is a huge reduction, although I wish there had been none at all. Two of the burglaries were to garages where tools and a case of wine were taken, and one was to a shed where a mountain bike was stolen. The other two were to commercial premises where four chain saws were taken and cash was taken from an office. 

There have been 14 thefts from vehicles reported over the period. Five of these were thefts or attempted thefts of tools from works' vans, four of which occurred overnight while the vans were parked in hotel car parks. Six of the others involved thefts of wing mirror glass while the vehicles were parked in Linkway. The others were a theft of a set of number plates, theft of clothing and fuel siphoned from a vehicle. 

Over the period there has been one report of a theft of a motorcycle which was taken from a car park. 

I am delighted to welcome and introduce to you a new member of staff to our team here in Fleet. PC Nick Lees has joined us from Basingstoke and his presence increases the number of PCs we have working in the town to four. PC Lees comes to us with 11 years experience in a neighbourhood policing role. So please stop and speak to him when you see him out and about and I am sure that he will do all he can to assist you. 

Summer time and the holidays normally sees an increase in anti-social behaviour which is often associated with school age children. Can I please remind parents to ensure that they know where their children are at all times for their safety and what they are doing. Large groups of children can often appear intimidating, especially to the older section of the community. The Neighbourhood Policing Team at Fleet will continue to patrol areas where young people gather in order to engage with them, ensure they feel safe and provide reassurance to the wider community. If you experience any incidents of anti-social behaviour please report it via 101 which will help us to focus our patrols in the right areas. 

May I take this opportunity to offer members some seasonal advice because during the warmer weather there is often an increase in cold callers and doorstep criminals offering gardening and general property maintenance work at your door. They tend to call at your home unannounced, often claiming to be from a utility company (water board, etc), or claiming to be working in the area and to have noticed a problem with your house that supposedly needs fixing. They may offer to do work for you or say that they need to check something in your home, so they will ask to come in to have a look around. They may search your home for items to steal, or theymay pressure you into paying them cash for work which you have not requested or agreed to. Sometimes doorstep criminals pose as police officers, or they may even say that they are looking for a lost child or pet and that they need to look around your house. These criminals are very convincing and they may, and often do, seem plausible and they prefer to target people in their own homes. Hampshire Constabulary works closely with Trading Standards to tackle these offenders, and there are several simple steps you can take to protect yourself from this kind of crime. 

Please take note of the following advice to ensure that you stay safe: 

• Don't open the door to someone you don't recognise or someone you are not expecting. 

• If you do feel you need to answer your door, remember to: 

• Lock the back door before you open the front door. Doorstep criminals often work in pairs with one of them distracting you at the front door while an accomplice enters your home through the back door. 

• Put the door chain or door-bar on before opening the door so that you can see who it is before you fully open your door. 

• Ask to see the caller's identification. Agenuine caller will not mind showing you their I.D. 

• Close and lock your door and call the number of the company they claim to be from to check if they have sent someone to your home. Remember to use a number from a bill or the telephone book so that you know that it is a genuine telephone number. 

• Remember, even if the caller is genuine you do not need to allow them into your home. Politely ask them to arrange a future appointment. You can then ask a friend or family member to be present. 

• You can arrange to have passwords set up with your various utility companies. So that subsequently when a representative calls they should then be able to repeat the agreed confidential word to you. 

• If a suspicious caller knocks at your door, call 999 if they are on your property or if they have just left. Call 101 if it is after the event. 
  
We recently ran an online survey to seek the views from the residents in our area on what you would like to see us spend our time dealing with from a community perspective. We received an excellent response and we are currently reviewing your replies. Once this is complete I will let you know the priorities and where our areas of focus will lie. 

May I wish you all a great, long, hot and safe summer. 

Kind regards 
Sergeant Rob Wallis

BEWARE THE FOLLOWING SCAMS

CLICK HERE FOR HELP WHEN CONFRONTED BY COLD CALLERS

WARNING FROM HM REVENUE & CUSTOMS

There are a number of fraudulent emails currently circulating across the world encouraging customers to visit a website where personal security and/or credit card details are then requested. Some of these websites have the ability to capture your personal details and you should therefore treat them as suspicious. HMRC are working with other law enforcement agencies to close down sites and to investigate those that are behind the scam. In the meantime the use of robust spam filters and other online protection technology is recommended.

Up to date details of H M RC web security and scams can be found at http://www.hmrc.gov.uk/security/spoofs.htm Below is an example of one of these fraudulent emails:

`After the last annual calculations of your fiscal activity we have determined that you are eligible to receive a tax refund of 98.50 GBP. Please submit the tax refund request and allow us 3-5 days in order to process it A refund can be delayed for a variety of reasons. For example submitting invalid records or applying after the deadline. To access the form for your tax refund, please

https:/lonline.hmrc.gov.uk/login?GAREASONCODE=­2&GARESOURCEID=Common&GAURI Regards, HM Revenue & Customs"

If you receive an email similar to this you should forward it to a special email address phishing@hmrc.gsi.gov.uk  which HMRC have set up to deal with this and similar scams. HMRC recommends that you then delete the email immediately without responding to it. It is important that you do not visit any website detailed within the email

PARCEL SCAM

A scam involving phony parcel delivery notices could still be operating in this area. It starts when a card is delivered to your home claiming that a package is awaiting you. There is a number on the card that you are asked to ring to arrange delivery at a convenient time, at the premium rate of £1.50 per minute. When the number is rung a recording on the other end keeps talking................and talking running up a large telephone bill you will have to pay. And, of course, there is no parcel at all.


TELEPHONE SCAM

Please be aware of the following telephone scam relating to home and or work phones including mobiles:

Your phone rings and you receive a recorded message:
"Congratulations, We are calling to advise you that you have won an all expenses paid trip to ....... Please press 9 now to hear further details".

If you press 9, you'll be connected to a premium line that bills in the region of £20 per minute! If you press 9 and connect, even if you disconnect immediately, the other end will stay connected for a minimum of 5 minutes - at a cost to you of £100 - the message lasts for 11 minutes.

The final part of the call asks you to key in your postcode and house number (which has other security issues!!) and then after a wait of a further 2 minutes responds with the message:

"Sorry, you are not one of the lucky winners" and disconnects adding a whopping £260.00 to your bill!!!
BT advise that these calls originate form outside the UK and as such, they are powerless to act.

This has been passed on from a friend within the communications industry.

For further info click here

ATM SCAM

The latest  ATM  scam  involves thieves putting a thin, clear, rigid plastic 'sleeve' into the ATM  card slot. When you insert your card, the machine can't read the strip, so  it keeps asking you to re-enter your PIN number. Meanwhile, someone behind you  watches as you tap in your number. Eventually you give up, thinking the  machine has swallowed your card and you walk away. The thieves then remove the plastic sleeve complete with your card, and empty your account. The way to avoid this is to run your finger along the card aperture before you put your card  in. The sleeve has a couple of tiny prongs that the thieves need to get the sleeve out of the slot, and you'll be able to feel them.

The police would like as many people as  possible to be aware of this scam, so pass this on.


As received from Hampshire County Council:

 We have been informed of the following scam, which is targeting females in  particular. They receive a phone call from the Post Office asking them to confirm their postcode. When this is given, they are told that they have become eligible for some gift vouchers for their co-operation and are asked  to provide their home address and postcode in order to receive the vouchers.
So far 90% of the women who have provided this information have been burgled, as it is assumed that their homes are empty during office working hours. The police are aware of this scam and the Post Office have confirmed that they are NOT conducting any postcode surveys.

Also, it has been reported if you receive a telephone call from an individual who identifies him/herself as being an AT & T service Technician who is conducting a test on that line, or if anyone else asks you to do the following  DON'T. They will state that to complete the test the recipient should dial nine, zero (90) then the hash key and then hang up. This will give them full access to your phone line, which allows them to place long distance, international or chat-line calls. These are then billed to your account. The information which the police have suggested that many of these calls are emanating from local prisons.

The information has been checked out by the police and is correct   DO NOT PRESS 90 FOR ANYONE.

Would anyone reading this please pass it on to friends and colleagues etc...   You could save someone a lot of money.

Below are details of a scam currently going the rounds. 
The police have requested that as many people are alerted as possible.
Unfortunately it is a genuine scam.

Police Report :

The reason this is working so well is it plays on your good will!
Picture the scene:-

You are sitting at home and there is a knock at the door. On answering it you are confronted by a respectable looking woman in a suit, who is lightly distressed. She explains that her car has broken down further down the road and she needs to contact her husband to come to her aid. Is it at all possible to use your phone to call him?

You allow her to use the phone, but being the suspicious type you stand with her as she makes the call. She dials the number, and asks to be put through to Mr Smith/ Brown / Stevens (Whatever). She holds the line for about thirty seconds. She continues, "In that case can you ask him to leave the meeting for a minute I need to speak to him quite urgently." She apologies again and explains they are getting him out of a meeting. A couple of minutes goes by and she starts to speak to her husband. She explains the situation to him, tells him what has happened to the car, is annoyed because she now can't get to her meeting, and asks what she should do now. She listens for a few seconds and then says, "Well as soon as the meeting finishes can you come to Cardiff Road / Leicester Road / Surrey Street (Whatever), where the car has broken down. Another few seconds go by, "OK, I'll see you in about twenty minutes then."

She put the phone down, and thanks you ever so much for your kind assistance, even offering you a pound for your trouble, but ofcourse you decline, it's no trouble. She leaves and everything is fine. Or is it? The day or week before knocking on your door she set up her own premium rate line with a telephone company at the cost of about £150, and she has dictated that calls to that number should be charged at £50 per minute. She has dialled that number. The conversation she has had with her "husband" is entirely fictitious, there is a pre- recorded voice message on the other end to give you the impression she is talking to someone. She has been on the phone for about five minutes, that call just cost you £250, the majority of which goes into her pocket, and the first you know about it is when you get your bill a month later. To rub a bit of salt into the wound, she hasn't even committed a criminal offence. You've given her permission to use your phone.

There are 5 occasions in Luton where this has been reported in the last couple of weeks . 

Would anyone reading this please pass it on to friends and colleagues etc. otherwise it could cost someone a lot of money.

PC Paul Toseland Corby Business Anti-Crime Network Administrator

For further info click here

Visa and MasterCard scam

My husband was called on Wednesday from "VISA" and I was called on Thursday From "MasterCard". It worked like this:
Person calling says, "This is Carl Patterson (any name) and I'm calling
from the Security and Fraud   Department at VISA. My Badge number is 12460.
Your card has been flagged for an unusual purchase pattern, and I'm calling to verify.
This would be on Your VISA card Did you purchase an Anti-Telemarketing Device ( / Any expensive  Item  )  for ? 497.99 from a marketing company based in  " Anywhere? "
When you  say  "No".
The caller continues with,  " Then we will be issuing a credit to your account .  This is a company we have been watching and the charges range from ?297 to ?497, just under the ?500 purchase pattern that flags
most cards. Before your next statement, the credit will be sent to  (gives you your address), is that correct? "
You say, "Yes".
The caller continues . . . "I will be starting a fraud investigation. If you have any questions, you should call the 0800 number listed on your card 1-800-VISA and ask for Security. you will  need to refer to this
Control # Then gives you a 6 digit number. "Do you need me to read it again?"
Caller then says he "needs to verify you are in possession of your card. Turn the card over. There are 7 numbers; first 4 are 1234 whatever) the next 3 are the security  numbers that verify you are in possession of the card. These are the  numbers you use to make internet purchases to prove you have
the card.  Read me the 3 numbers."
Then he says "That is correct. I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions? Don't hesitate to call back if you do."
You actually say very little, and they never ask for or tell you the Card number. But after we were called on Wednesday, we called back within 20
minutes to ask a question.
Are we glad we did! The REAL VISA security dept.   HE told us it was a scam
 and in the last 15 minutes a new purchase of ?497.99 WAS put on our card.
 Long story made short .  We made a real fraud report and closed the VISA card and they are reissuing as a new number.
What the scam wants  is the 3 digit number and that once the charge goes through, they keep  Charging every few days. By the time you get your statement, you think  the credit is coming, and then it's harder to
actually file a fraud  report.
REMEMBER: THE REAL VISA REINFORCED THAT THEY WILL NEVER ASK FOR
ANYTHING ON THE CARD (THEY ALREADY KNOW EVERYTHING ABOUT US)!!!!.
What makes this More remarkable is that on Thursday, I got a call from "Jason Richardson of MasterCard" with a word for word repeat of the VISA Scam. This time I didn't let him finish. I hung up.
We filed a police report (as instructed by VISA), and they said they are taking several of these reports daily and to tell friends, relatives And co-workers.

If you want to know more about scams go to http://www.fraudwatchinternational.com/ 

 

YOU MAY BE INTERESTED IN THE FOLLOWING EMAIL RECEIVED WHICH REFERS TO TWO OF THE ABOVE SCAMS

Dear Alan,

I came across your site this evening and found a wealth of great information on it.
There are however 2 articles in the telephone scams section that are in fact hoaxes, not scams.

The first one entitled: Telephone Scam

Please be aware of the following telephone scam relating to home and or work phones including mobiles:

Your phone rings and you receive a recorded message:

"Congratulations, We are calling to advise you that you have won an all expenses paid trip to ....... Please press 9 now to hear further details".

If you press 9, you'll be connected to a premium line that bills in the region of £20 per minute! If you press 9 and connect, even if you disconnect immediately, the other end will stay connected for a minimum of 5 minutes - at a cost to you of £100 - the message lasts for 11 minutes.

The final part of the call asks you to key in your postcode and house number (which has other security issues!!) and then after a wait of a further 2 minutes responds with the message:

"Sorry, you are not one of the lucky winners" and disconnects adding a whopping £260.00 to your bill!!!

BT advise that these calls originate form outside the UK and as such, they are powerless to act.

This has been passed on from a friend within the communications industry.

This is totally fictitious. In fact in the UK premium rate industry (which as you may know is under the spotlight in the media at the moment) the highest tariff that can be applied to a call is £1.50 a minute.

In fact every detail is incorrect in the above piece in fact.

Firstly if you are called from an automated system, no matter what you press you cannot incur a charge.

If you did have the ability to press 9 and be transferred to a premium rate number, the person who originate the call (ie the automated system) would be billed.

It then says you are kept on the line for 5 minutes and get a bill of £100 and then it mentions a £260 bill – again this is not possible.

It doesn’t matter where the calls originate – these rates are just not possible.

The second one entitled: Police Report :

The reason this is working so well is it plays on your good will!

Picture the scene:-

You are sitting at home and there is a knock at the door. On answering it you are confronted by a respectable looking woman in a suit, who is lightly distressed. She explains that her car has broken down further down the road and she needs to contact her husband to come to her aid. Is it at all possible to use your phone to call him?

You allow her to use the phone, but being the suspicious type you stand with her as she makes the call. She dials the number, and asks to be put through to Mr Smith/ Brown / Stevens (Whatever). She holds the line for about thirty seconds. She continues, "In that case can you ask him to leave the meeting for a minute I need to speak to him quite urgently." She apologies again and explains they are getting him out of a meeting. A couple of minutes goes by and she starts to speak to her husband. She explains the situation to him, tells him what has happened to the car, is annoyed because she now can't get to her meeting, and asks what she should do now. She listens for a few seconds and then says, "Well as soon as the meeting finishes can you come to Cardiff Road / Leicester Road / Surrey Street (Whatever), where the car has broken down. Another few seconds go by, "OK, I'll see you in about twenty minutes then."

She put the phone down, and thanks you ever so much for your kind assistance, even offering you a pound for your trouble, but of course you decline, it's no trouble. She leaves and everything is fine. Or is it? The day or week before knocking on your door she set up her own premium rate line with a telephone company at the cost of about £150, and she has dictated that calls to that number should be charged at £50 per minute. She has dialled that number. The conversation she has had with her "husband" is entirely fictitious, there is a pre- recorded voice message on the other end to give you the impression she is talking to someone. She has been on the phone for about five minutes, that call just cost you £250, the majority of which goes into her pocket, and the first you know about it is when you get your bill a month later. To rub a bit of salt into the wound, she hasn't even committed a criminal offence. You've given her permission to use your phone.

There are 5 occasions in Luton where this has been reported in the last couple of weeks .

Would anyone reading this please pass it on to friends and colleagues etc. otherwise it could cost someone a lot of money.

PC Paul Toseland Corby Business Anti-Crime Network Administrator

Again this is totally fictitious. There is no number that you can call that could possibly incur such charges in the UK or abroad.
There is no £50 per minute tariff anywhere in the world.
I have seen these type of hoaxes sent round by email for years, and even mentioned in the Neighbourhood watch newsletter once – quite rightly it scares people, but unfortunately none of them are true.

www.snopes.com is a great site for debunking hoaxes like this, and in fact if you look here: http://www.snopes.com/inboxer/scams/phone.htm you will see the exact same story as above but in the US .

I hope you will be able to remove these as I am sure they do cause a great deal of concern to people who are not familiar with the telecoms industry.

Best Regards

Andy

I contacted the Hart District Commander Norman Mellors who sent the following

Hello Allan
 
Thanks for your email - I have just had the opportunity to read it. The second example is certainly something I have heard of professionally.
 
I dont have information to comment in detail on the email you have from Andy Allen however the fact that the amounts quoted are incorrect would not in my view prove the fraud was not technically possible. I would suggest that the message to Hart residents would be that although this type of crime is extremely rare locally it is safer to be aware of the possibilities which might offer opportunities to individuals.   
 
Best Regards
 
Norman