from Graeme Barbour (Police,
Digital Communications Officer, Hampshire)
colleagues at the City of London Police along with ABTA and Get Safe
Online are joining forces this week to warn the public about the dangers
posed by holiday booking fraud. Findings from a new report, compiled by
the City of London Police’s National Fraud Intelligence Bureau, reveal
the scale of reported crime, and expose common tactics used by fraudsters
who stole £7.2 million from almost 6,000 unsuspecting holidaymakers and
other travellers in 2016.
of holiday booking fraud
2016 5,826 cases of holiday booking fraud were reported to Action Fraud.
The most common types of fraud related to:
Accommodation - Fraudsters
are making full use of the internet to con holidaymakers by setting up
fake websites, hacking into legitimate accounts and posting fake
adverts on websites and social media.
where a customer believes they are booking a flight and receives a
fake ticket or pays for a ticket that never turns up. In 2016, flights
to Africa and the Indian sub-continent were particularly targeted,
suggesting that fraudsters are targeting the visiting friends and
family market and may well be making use of lack of knowledge of the
strict regulations in place for the legitimate UK based travel
and religious trips–
a popular target for fraud due to limited availability of tickets and
consequently higher prices.
and holiday clubs –
The sums involved with this form of fraud are particularly high with
victims often losing tens of thousands of pounds each.
tips to avoid becoming a travel fraud victim
City of London Police, ABTA and Get Safe Online have published advice on
how to avoid becoming a victim of holiday booking fraud – and on how
victims should go about reporting it. This advice includes the top tips
safe online: Check
the web address is legitimate and has not been altered by slight
changes to a domain name – such as going from .co.uk to .org
your research: Don’t
just rely on one review - do a thorough online search to check the
company’s credentials. If a company is defrauding people there is a
good chance that consumers will post details of their experiences, and
warnings about the company.
for the logo: Check
whether the company is a member of a recognised trade body such as
ABTA. If you have any doubts, you can verify membership of ABTA
online, at www.abta.com.
pay directly into a private individual’s bank account. Paying by
direct bank transfer is like paying by cash – the money is very
difficult to trace and is not refundable. Wherever possible, pay by
credit card or a debit card.
should study receipts, invoices as well as terms and conditions. Be
very wary of any companies that don’t provide any at all. When
booking through a Holiday Club or Timeshare, get the contract
thoroughly vetted by a solicitor before signing up.
your instincts: If
something sounds too good to be true, it probably is.
should contact Action Fraud via www.actionfraud.police.uk.
free expert advice: For
further advice on how to stay safe when booking or researching travel
online, go to https:
a full list of tips to avoid becoming a victim of fraud please see: http://abta.com/fraud.
hours of 15th April 2017, unknown male was seen on CCTV to then remove the
CCTV camera. This has happened in Crookham Road, Fleet. Do you recognise
the male at all? If you do, please call 101 and quote crime reference
you PC 3145 Neil NANCARROW.
are sending out a high volume of phishing emails to personal and business
email addresses, pretending to come from various email addresses, which
have been compromised.
The subject line
contains the recipient’s name, and the main body of text is as below:
am disturbing you for a very serious reason. Although we are not familiar,
but I have significant amount of individual info concerning you. The thing
is that, most likely mistakenly, the data of your account has been emailed
instance, your address is:
am a law-abiding citizen, so I decided to personal data may have been
hacked. I attached the file – [surname].dot that I received, that you
could explore what info has become obtainable for scammers. File password
is – 2811
include an attachment – a ‘.dot’ file usually titled with the
attachment is thought to contain the Banking Trojan Ursniff/Gozi, hidden
within an image in the document. The Ursniff Banking Trojan attempts to
obtain sensitive data from victims, such as banking credentials and
passwords. The data is subsequently used by criminals for monetary gain.
up-to-date virus protection is essential; however it will not always
prevent your device(s) from becoming infected.
the following actions:
click on links or open any attachments you receive in unsolicited
emails or SMS messages: Remember that fraudsters can ‘spoof’ an
email address to make it look like one used by someone you trust. If
you are unsure, check the email header to identify the true source of
communication (you can find out how by searching the internet for
relevant advice for your email provider).
not enable macros in downloads; enabling macros will allow
Trojan/malware to be installed onto your device.
install software updates as soon as they become available. Whether you
are updating the operating system or an application, the update will
often include fixes for critical security vulnerabilities.
regular backups of your important files to an external hard drive,
memory stick or online storage provider. It is important that the
device you back up to is not connected to your computer as any malware
infection could spread to that as well.
you think your bank details have been compromised, you should contact
you have been affected by this or any other fraud, report it to Action
Fraud by calling 0300
123 2040, or visit www.actionfraud.police.uk.
TAKEUCHI Excavator, Dark Red and Grey in colour sign written "
J DEVINE " has been stolen from a large building site in Church
information please contact the Police on 101
burglary occurred in Calthorpe Road in Fleet. On the 20th of February
residents of Calthorpe Road attended a neighbours address and found a
patio window smashed. Police attended and entered the home to ensure no
one was present. A messy search of the property had been conducted.
14:00 and 15:30 person/s have forced the rear window of a detached
property in Fleet, entry has been gained and items stolen.