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Police Crime Alerts

Reports and Alerts of crime that has taken place in the Fleet and Crookham areas of Hart

70+ common online scams used by cyber criminals and fraudsters

 

2021

17 May

In response to the increased fear of pet theft, Neighbourhood Watch has launched our PROTECT YOUR POOCH campaign. 

The campaign will run on social media from 17th – 30th May but those who do not use social media can support the campaign by displaying this poster in their community, or attending our online Dog Theft webinar on the 27th May at 5pm.  The webinar will be led by Neighbourhood Watch Network with speakers from the Met Police and Crimestoppers, as well as special guest speaker Katy Bourne, PCC for Sussex. To book your place, click here.

The PROTECT YOUR POOCH campaign encourages people to keep their pets SECURE, IN SIGHT and SEARCHABLE, and to HELP MAKE PET THEFT A SPECIFIC CRIMINAL OFFENCE.  The Met Police and Crimestoppers are backing our SECURE, IN SIGHT and SEARCHABLE message.  More information on the campaign can be found on www.ourwatch.org.uk/protectyourpooch

You can support the campaign by acting on our advice and sharing our messages in the following ways:
  1. Follow us on Facebook / Twitter / Instagram / LinkedIn and share our campaign posts
     
  2. Print this poster and display it in your community
     
  3. Share this campaign image on your local Whatsapp groups
     
  4. Help make pet theft a specific criminal offence by signing a petition or writing to your MP. Find out more on www.ourwatch.org.uk/protectyourpooch
     
  5. Attend our online Dog Theft webinar on 27th May, 5pm. Book your place here.

About guest speaker Katy Bourne, PCC for Sussex
Katy Bourne is in her third term as Police and Crime Commissioner (PCC) for Sussex. She was first elected in 2012, re-elected in 2016 and again in 2021.  The PCC’s role is to hold the Chief Constable to account for the performance of the Force; effectively making the police answerable to the communities they serve.

Katy is responsible for setting the strategic direction and priorities for Sussex Police through the Police & Crime Plan. This includes setting the police budget and local police precept – the amount residents pay for policing in their council tax. She also has a statutory duty to deliver community safety initiatives including Restorative Justice and crime reduction grants, along with commissioning support services for victims of crime.

Her genuine passion and commitment to making a difference has won her praise from successive Home Secretaries and Prime Ministers and in June 2019 she was awarded an OBE in the Queen’s Birthday Honours.



For anybody who wishes to have a PROTECT YOUR POOCH campaign pack, please email Deborah.waller@ourwatch.org.uk.

Keep safe,
NEIGHBOURHOOD WATCH NETWORK, Central Support Team

Follow us.. ourwatch.org.uk / Facebook / Twitter / Instagram / LinkedIn
Neighbourhoood Watch Network is a charity registered in England & Wales, CIO no: 1173349Email tracking gif

Message Sent By
Deborah Waller (NWN, Senior Digital and Communications Manager, England and Wales)

 

4 May

We are appealing for information and offering advice following a spate of five keyless car thefts in Fleet.

Details of the incidents are as follows:

At some time between 12.30am and 7am on Tuesday, 4 May an orange BMW M4 was stolen from the driveway of an address in Kingfishers.

At 4.45am on Tuesday, 4 May an attempt was made to steal a BMW from the driveway of an address on Upper Wield Drive. The owner of the car saw two men near his vehicle and scared them off. They left empty handed
.
The men were described as, white, around 5ft 10ins to 6ft and they appeared to be young in age. They were dressed all in black with black hats, black face masks, black jackets, black trousers and black footwear. They were carrying black backpacks.

At around 7.40am on Wednesday, 21 April a black Mercedes Benz was stolen from the driveway of an address in Fullerton Close.

Overnight between Tuesday, 20 April and Wednesday, 21 April a black BMW 520D XDRIVE was stolen from the driveway of an address on Upper Mount Street.

Overnight between Tuesday, 20 April and Wednesday, 21 April a blue BMW was stolen from the driveway of an address in Copse Close, Fleet.

Inspector Jennifer Lovegrove, said: “In each of these cases the vehicles have been stolen without the use of keys. Offenders are using increasingly sophisticated tools to steal cars with keyless entry by tricking the system into thinking the key is nearby. They do not need to gain access to your home to take the keys.

“Were you in the area the time? Might you have CCTV or dash cam footage that could help?  I am urging anyone with any information about these incidents to get in touch with us.”

Tips for preventing Keyless Car Theft:

· Hide Keys: keep keys out of sight from doors and windows

· Signal Blocking: Use a certified pouch or tin to store keys which will block the signal

· Deterrent Locks: Use Sold Secure approved products such as steering wheel, pedal or gear locks to deter offenders

· Parking: Park in a garage if you have one. If parking on your driveway consider fitting outdoor motion detector lighting and CCTV from installers who are members of the National Security Inspectorate or the Security Systems and Alarms Inspection Board.

Anyone with information should call Hampshire Constabulary on 101 quoting 44210169626.

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Message Sent By
Katie Earnshaw (Police, Corporate Communications Officer, Hampshire and the Isle of Wight)

 

17 Mar

Message Type Icon

National Census Day Action Fraud Advice


As most people may be aware, National Census Day is on the 21 March.

As part of this, households across the UK are currently receiving letters which include an unique 16-digit code to access the census online.

Criminals may try to use this as an opportunity to send out phishing emails or texts. Below is advice from our Action Fraud partners:

* You will only be contacted about the census via letter - never email, text or phone.
* When filling out the census you will be asked for personal details such as your date of birth, your occupation and where you live. You will never be asked to provided your national insurance numbers or financial details.

For information about the census, please visit: https://census.gov.uk/

Advice on keeping yourself safe from scams can be found here: https://www.hampshire.police.uk/advice/advice-and-information/fa/fraud/personal-fraud/prevent-personal-fraud/


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Message Sent By
Graeme Barbour (Police, Digital Communications Officer, Hampshire)

11 Mar

Hello,

We’re issuing specific advice to motorists following a spate of catalytic converter thefts.

In the past four days, we’ve received seven reports of catalytic converter thefts in the Blackwater and Yateley areas.

Catalytic converter theft is closely linked to prices of Rhodium and Palladium which are contained within the converters. The prices of these metals increased during 2020 and this is what we believe has contributed to the number of thefts increasing.

We are seeing that cat converters on hybrid Hondas and Toyotas are particularly vulnerable because their converters are cleaner and therefore the valuable metals contained within them are less likely to corrode. They are also easier to access on hybrid vehicles.

Catalytic converters can be stolen within a few minutes by using just a few basic tools, but there are ways you can protect your vehicle if, like many people, you don’t have access to a garage:

• Find out where your cat converter is located on your car; if it’s at the front of your car, park with the bonnet towards a wall if possible
• If it’s at the back, park it with your exhaust to the wall
• If parking in a public car park, consider parking alongside other cars and incorporating wall
• Avoid parking your vehicle half on the pavement and half on the road, as this may make it easier for get under your car
• If your catalytic converter is bolted on, you can ask for your local garage to weld the bolts to make it more difficult to remove
• Alternatively, you can also etch a serial number on the converter so that if it is stolen and then recovered, we can get your car converter back to you
• You can even purchase a ‘cage clamp’ which is a cage device that locks in around the converter to make it more difficult to remove
• Speak to your dealership or garage about the possibility of adding a tilt sensor that will activate the alarm should any thief try to jack the vehicle up to steal the converter
• If you see someone acting suspiciously under a vehicle, report it. Obtain as much information as possible, including any vehicle registrations

In the event your cat converter is stolen, please report online via our website and include any markings so that we can identify your converter if it’s recovered.

The local neighbourhood policing teams in your area are monitoring reports and would like to ask people to report any suspicious activity.
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23 Feb

The Police and Crime Commissioner’s Youth Commission is launching its Big Conversation 2021, asking young people for their views on topical crime and policing issues.

This year the focus of the Big Conversation is on hate crime, the exploitation of young people, for example through grooming and county lines, and serious violence, such as knife crime.

The Youth Commission acts as the voice of young people, informing and supporting Police and Crime Commissioner, Michael Lane, in his work and helping him to challenge the Chief Constable on areas that are of importance to young people.

Each year Youth Commission members consult with young people aged 14-25 on issues important to them and seek ideas on how these can be tackled. They also work to raise awareness and educate young people on their chosen priorities via campaigns. They run workshops, speak at events and take part in a range of other activities.

They’re keen to hear from as many young people as possible, the Big Conversation can be found online at https://cutt.ly/3lgHse4

For more information about the Youth Commission visit www.hantsyc.com
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Message Sent By
Graeme Barbour (Police, Digital Communications Officer, Hampshire)

 

15 Feb

We are looking to get your thoughts around the use of Automatic Number Plate Recognition (ANPR).

ANPR technology is used by police forces across the UK – including Hampshire Constabulary to help detect, deter and disrupt criminality, including organised crime groups and terrorists. The registration plate cameras are governed by strict codes of practice. They are most commonly used to alert officers to stolen vehicles, vehicles that have been involved in crime or to help locate missing people. The data they collect can also be used in investigations.

You’ve probably seen how ANPR works from TV programmes or you may even use a petrol station or car park which uses the system to keep you safe. Just in case you haven’t, we’ve made a short film to show how ANPR Is used. The video shows the use of ANPR in West Midlands Police in locating a missing person. To watch it, click here ANPR Video.

ANPR is a vital tool to help policing stay one step ahead of criminals and better protect people. Your views play an important part in how we do this. The anonymous survey will only take a few minutes of your time to complete. Click here to complete the survey  ANPR Survey Live Link.”
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Message Sent By
Graeme Barbour (Police, Digital Communications Officer, Hampshire)

12 Feb

Hampshire Constabulary is working together with all UK police forces and a range of partners, to tackle romance fraud in the lead up to Valentine’s Day (Sunday 14 Feb).

The multi-agency campaign, co-ordinated by the City of London Police (CoLP) is aiming to raise awareness of romance fraud and provide clear and unambiguous protection advice to the public, following a 26 percent rise nationally in reports to Action Fraud in the last year.

Detective Sargeant Marcus Mills of Hampshire Constabulary’s Economic Crime Unit, said:

“Romance fraud occurs when you think you’ve met the perfect partner online but they are using a fake profile to form a relationship with you. You can meet them via an online dating website or app, social media platforms such as Facebook and Instagram, or gaming sites.

“They gain your trust over a number of weeks or months and have you believe you are in a loving and caring relationship. However, the criminal’s end goal is only ever to get your money or personal information.”

Between August 2019 and August 2020, 222 reports of romance fraud were made to Action Fraud by residents of Hampshire.

The total reported loss in the same time period was £2million, equating to an average loss per victim of just over £9,000.

While there was a rise in reported incidents of romance fraud within Hampshire (33) in July 2020 – a 175 percent increase on the previous month. This indicates that local residents may have met, and begun talking to, romance fraudsters during the national lockdown caused by the coronavirus outbreak.

It appears as if residents in the 40 – 59 age bracket were the most at risk of romance fraud, accounting for over two fifths (42 percent) of reported incidents in Hampshire during this time period. Residents aged 60-69 were the next age group at risk, while those aged 70 – 89 seemed to be quite low risk, only accounting for 13 percent of all reports.

DS Marcus Mills, continued:

“We appreciate that the majority of open communications via online dating and other platforms are genuine and shouldn’t arouse suspicion, it is always worth taking a moment to stop and think if the person could be someone that they are not. Think before parting with any money or information which could keep you safe.

“If in doubt, challenge that person – is this person really who they say they are? It’s OK to reject, refuse or ignore any requests for your financial or personal details. Only criminals will try to rush or pressure you into making a decision.”

If you think you’ve been a victim of romance fraud or a romance-based scam contact your bank immediately and report it to Action Fraud on 0300 123 2040 or via actionfraud.police.uk.Email tracking gif

Message Sent By
Wes Hutchins (Police, Corporate Communications Officer, Hampshire)

4 Jan

Do you have sheds, barns, garages or outbuildings containing valuable equipment such as power tools, gardening equipment or quad bikes?

Please be on your guard after a burglary at a farm premises in Hook. This is believed to be part of a series of similar incidents across rural areas in Hart district and beyond.

This burglary occurred between 10pm and 10.20pm on January 2 at a farm premises in Well, Hook. The owner was alerted by an alarm going off on an outbuilding. He went to investigate and saw three suspects, who initially ran off.

However, they returned carrying crow bars and started to behave in an aggressive manner towards the victim. He retreated to his house where his wife was also present. Two of the suspects remained outside the house but smashed the front door window, causing a cut to the woman's eye.

The other suspect broke into the outbuilding and stole a red Honda TRX500 quad bike. All three then made off down a footpath, possibly to a waiting vehicle. We are appealing to anyone who may have seen people acting suspiciously in the area on that night or if they saw a four by four, possibly a Navarro style vehicle) that night. It may have had the quad bike in tow. If you have any dash cam footage, please review it and get in touch.

It's also possible the suspects may have been at the location a couple of days before.

If you have any information about this crime, please get in touch by calling 101 and quoting reference 44210001936.

We are also warning people not to confront suspects. Call the police on 999 immediately if a crime is in progress.

If you see a suspicious person or vehicle, call it in on 101 – the police non-emergency number.

Neighbourhood Inspector Jen Lovegrove said: “We have seen a series of burglaries of outbuildings that are occurring overnight and in the early hours of the morning in rural districts across Hart.

“The suspects appear to be targeting farm machinery, quad bikes and All Terrain Vehicles (ATVs) and anything of value such as power tools.

“This is not something that is unique to Hart District, it is also happening across county borders and across the UK.

“I would like to assure residents and landowners that we take this type of crime extremely seriously. We are conducting patrols in rural areas but we would urge anyone to ensure as far as possible to secure and alarm their buildings and property mark their equipment.

“You can do this for free

“As a bare minimum, all farmers should ensure that the keys are removed and overnight your quad bike is in a locked shed. Where possible all the available options should be explored around marking and our PCSOs are trained to provide you with the information about the available marking schemes.

“Where trackers are fitted it is a significant help to the police investigation. Recently, where a tracker has been fitted it has resulted in two arrests.

“We also need the rural community to be our eyes and ears. If you see anything suspicious please report it via 101 or 101 emails. A specialist rural crime reporting line is also available to those who want to report suspicious activity anonymously by calling 0800 783 0137.”
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Message Sent By
Nicola Holt (Police, Corporate Communications Officer, Hampshire)

 

 

2020

22 Dec

Dear All

Please see information below about an exciting new service from Hampshire Neighbourhood Watch:  

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Message Sent By
James Adnitt (Police, Cyber Protect Officer, Hampshire )

History:

17 Dec

Police and Crime Commissioner, Michael Lane, is urging residents to ensure they have their say on the level of contribution they are willing to make towards the cost of local policing.This year, the Government has given Police and Crime Commissioners the flexibility to set the policing precept of the council tax for 2021/22 from £0 up to a £15 increase (7.1%) (based on Band D properties).

In an early survey this year, Police and Crime Commissioner asked local residents from the Hampshire Constabulary policing area if they would support an increase. To date, 58% are in support of an increase. The Chief Constable and her team has made a compelling operational case for investment in policing through an increase in the council tax. A 2.5% increase (10p per week) would enable the Chief Constable to maintain what was achieved last year. An increase above this, up to 7.10% (29p week based on a Band D property) would enable the force to build on what has been achieved, take the fight to criminals and to start to reduce crime.

Michael Lane, the Police and Crime Commissioner, would like to seek your views on this year and ask whether investing more to help reduce crime to make communities even safer is something that you would support by completing the survey.

https://survey.alchemer.eu/s3/90301695/policingbudgetsurvey
 

Message Sent By
Graeme Barbour (Police, Digital Communications Officer, Hampshire)

 

6 Dec


COVID-19 and crime survey

We are delighted to be working with University College London to understand how COVID-19 has impacted upon people's routine and online activities, crime and their perceptions of it.

To help with this work, we are encouraging our supporters to participate in a short survey (surveymonkey.co.uk/r/9LGPHDL) which closes on 23rd December.

As well as understanding how the pandemic has affected things to date, the aim of the survey is to understand how it might do so in the future. Your participation will be really valuable and help us understand things that other data cannot.

We estimate that it will take about 15-20 minutes to complete. Your responses will be stored securely and you will not be asked for any information that would identify you as an individual.

If you are willing to take part, please complete this survey: www.surveymonkey.co.uk/r/9LGPHDL

Please support this work - with your help I am sure we can gain real insight into the effects of COVID-19 on crime.

 
Yours faithfully,

Central Support Team, Neighbourhood Watch Network


Follow us..
Website: ourwatch.org.uk
Facebook: facebook.com/ourwatch
Twitter: twitter.com/N_watch
Instagram: neighbourhood.watch.insta
LinkedIn: linkedin.com/company/neighbourhood-watch/

 

Message Sent By
Deborah Waller (NWN, Senior Digital and Communications Manager, England and Wales)

 

8 Nov


Historic Information

29 Oct

Nominations For Pccs Annual Safer Awards Open

Police and Crime Commissioner, Michael Lane is inviting members of the local community to put forward individuals they think deserve recognition for going the extra mile to help keep their community safer.

The Commissioner’s Safer Awards recognise the outstanding contribution volunteers and partners make to policing, the criminal justice system and in keeping the community safer. People from across the public, private and voluntary sector will be recognised for the difference they make to help the lives of others.

The Police and Crime Commissioner is inviting nominations to the categories of:

Community Volunteer of the Year

A member of the public who volunteers in their local community to help to keep people safer. This can be a formal volunteer role with another organisation, or a person who volunteers on their own to help others e.g. helps an elderly neighbour maintain their garden and house which can help to prevent them from being identified as vulnerable by others.

Safer Superhero

A young person who has shown bravery, courage or kindness to keep someone safer. This can be a young person, up to the age of 16 years old, who has helped someone else to be safer. For example, it could be that they care for another family member, have helped someone who has been affected by crime or have shown an act of kindness.

The Commissioner will present his Safer Awards at a special online celebratory event on Wednesday 2nd December 2020 at 2pm.

If you know someone who you think deserves recognition for the help they provide to others to keep them safer, you can nominate by visiting the Commissioner’s website https://www.hampshire-pcc.gov.uk/nominations-pcc-awards-open

For more information contact opcc.comms@hampshire.pnn.police.uk. Nominations will close at 12 noon on Monday 9 November 2020.
 

Message Sent By
Graeme Barbour (Police, Digital Communications Officer, Hampshire)

4 Sep

A resource on how senior citizens are targeted by various forms of fraud. The guide covers information to help make the lives of seniors safer by highlighting the rules for avoiding online scams

https://www.attinternetservice.com/resources/senior-citizens-guide/ 

28 July

Useful guide just published detailing the common scams targeting older adults.                 https://sixtyandme.com/seniors-scams/

25 June

21 May

Dear residents.

We would like to offer you some safeguarding and safety advice regarding scammers that are active at the moment.
 
We have had reports of police ringing residents asking them for money. Please note that the police nor the banks will ever ring you asking you to withdraw money.
 
If the police do ever visit your property then please ask to see their warrant card and ring 101 to ask to verify their collar number. Our officers will never mind you carrying out these checks to verify who they are.
 
If you get any phone calls or emails that you believe to be a scam, are asking for your details or for money please do not engage with them and ring 101 to report it to the police. If anyone turns up at your door asking for money or access to your property and you are unsure who they are then please ring 999 and we will look to send an officer to speak with them.
 

Message Sent By
Gareth Jones (Police, PCSO, Hart District)

9 April

Do you know how to keep your shed or garage secure to protect yourself from burglary? Even in this difficult time it is important for us to remain vigilant and protect ourselves.

It’s not uncommon for people to not secure their shed or garage in the same way they do their home.

A burglar will usually try a shed or garage first because they can find the tools they need to get into house.

So, it’s important to keep your shed locked with a good padlock with no exposed screws. Pay attention to hinges, as these are sometimes easily removable. If you have windows then these could be vulnerable unless they’re secured with wire mesh or grills.

Another important thing to remember is to check whether your insurance covers the contents of your shed and outbuildings from theft, too.


What else can I do?

Consider a battery-operated shed alarm. They look low key but they respond to movement or door contact with an extremely loud siren.

Don’t give thieves the opportunity or the tools to commit a crime. Lock everything away securely. Tools can be locked inside a locker or box or secured with a chain.

Secure your bike to the ground or a lockable stand within a locked shed or garage. Visit www.soldsecure.co.uk to search for ground anchors and other locks designed to fix to floors and walls.

It’s always worth draping an old sheet or blanket over the top of mowers or bikes to keep them covered from view.

Invest in a garage door stop.

Although it might sound like stating the obvious, never leave your garage or shed door unlocked if you’re not around.

Property marking your items is advisable and some tools can be painted with your name or postcode. Forensic marking is also an option.

And finally…

Please continue to report incidents to us. We are aware of several incidents over the past month in Southampton where sheds have been broken into, or attempts have been made to gain access to a shed or garage.

Bikes and tools have been common items that have been taken, so it is worth considering our advice above and making sure you remain vigilant at this time.

Message Sent By
Jessica Blackwell (Police, Corporate Communications Officer, Hampshire)

29 Mar

Please note, this is the second in a series of messages we are sending over the next few days, all relating to the current situation. This email does contain links, please click here for guidance about whether you can trust links in emails.

Action Fraud have received reports of #COVID19 related scams. The majority relate to the online sale of protective items such as facemasks and other items in short supply due to the outbreak, that don't exist..
 
https://www.actionfraud.police.uk/alert/coronavirus-related-fraud-reports

What scams are we seeing?

The majority of reports are related to online shopping scams where people have ordered protective face masks, hand sanitiser and other products, which have never arrived. Other frauds being reported include ticket fraud, romance fraud, charity fraud and lender loan fraud
 

Protection advice

Detailed counter fraud advice is available online, including from Scamsmart, ActionFraud, CIFAS, TakeFive, Citizens Advice, Trading Standards and the National Cyber Security Centre.
 
Reporting to Action Fraud can be done online at https://www.actionfraud.police.uk or by calling  0300 123 2040.

To report offers of financial assistance from HMRC contact phishing@hmrc.gov.uk.
 

How are we doing?

We hope this information is useful, please use the Rate button below to provide feedback about the value of this service.  If this and subsequent messages are useful, please use the Share button below to share it to your own email lists and social media channels.

If you would prefer not to receive these messages from Action Fraud, please click the red Settings button below and un-tick Action Fraud.

Best regards
 

Message Sent By
Action Fraud Admin (Action Fraud, Administrator, Global)

 

26 Mar

Please see attached information relating to the many online scams being conducted under the banner of "COVID-19", "Coronavirus", "Working from Home", "Self Isolation" and "Financial Support/Hardship".

Extra care needs to be taken as we are more excepting of going to unfamiliar websites and receiving emails from unusual sources whilst dealing with current events.
 
Fraud types and advice - Individuals
 
Online Shopping and Auction Fraud
Seek advice: If you’re purchasing goods and services from a company or person you don’t know and trust, carry out some research first, and ask friends or family for advice before completing a purchase.

Scam messages: Be wary of unsolicited emails and texts offering questionably good deals, and never respond to messages that ask for your personal or financial details.

Payment method: Avoid paying for good and services by bank transfer as that offers you little protection if you become a victim of fraud. Instead, use a credit card or payment services such as PayPal.

If you have made a payment: Inform your bank as soon as possible, they can help you prevent any further losses. Monitor your bank statements regularly for any unusual activity.
 
Computer Software Service Fraud
Installing software: Never install any software, or grant remote access to your computer, as a result of a cold call.

Financial details: Genuine organisations would never contact you out of the blue to ask for financial details such as your PIN or full banking password.

Tech support: If you need tech support, ask your friends or family for recommendations and look for reviews online first. Don’t contact companies promoting tech support services via browser pop-ups.

If you have made a payment: Inform your bank as soon as possible, they can help you prevent any further losses. Monitor your bank statements regularly for any unusual activity.

If you granted remote access to your computer: Seek technical support to remove any unwanted software from your computer. Ask your friends or family for recommendations and look for reviews online first. Don’t contact companies promoting tech support services via browser pop-ups.
 
Lender Loan Fraud
Seek advice first: Speak with a trusted friend or family members first if you’re using a loan company you’re unfamiliar with, or if the lender requires an up-front fee.

Scam messages: Don’t click on the links or attachments in suspicious emails, and never respond to messages that ask for your personal or financial details.

FCA register: Use the Financial Conduct Authority’s (FCA) register to check if the company is regulated by the FCA. If you deal with a firm (or individual) that isn’t regulated, you may not be covered by the Financial Ombudsman Service (FOS) if things go wrong and you lose your money.

If you have made a payment: Inform your bank as soon as possible, they can help you prevent any further losses. Monitor your bank statements regularly for any unusual activity.
 
Pension Liberation fraud
Investment opportunities: Don’t be rushed into making an investment. Remember, legitimate organisations will never pressure you into making a transaction on the spot.

Seek advice first: Before making significant financial decisions, speak with trusted friends or family members, or seek professional independent advice. The Pension Advisory Service (PAS) also provides free independent and impartial information and guidance.

FCA register: Use the Financial Conduct Authority’s (FCA) register to check if the company is regulated by the FCA. If you deal with a firm (or individual) that isn’t regulated, you may not be covered by the Financial Ombudsman Service (FOS) if things go wrong and you lose your money.

Tax charges: Ensure sure you are aware of any tax charges (up to 70%), plus other fees, that will be deducted from the amount you withdraw before making any decisions. 
 
Investment Fraud
Investment opportunities: Don’t be rushed into making an investment. Remember, legitimate organisations will never pressure you into making a transaction on the spot.

Seek advice first: Speak with a trusted friend or family members, and seek independent professional advice before making significant financial decisions.

FCA register: Use the Financial Conduct Authority’s (FCA) register to check if the company is regulated by the FCA. If you deal with a firm (or individual) that isn’t regulated, you may not be covered by the Financial Ombudsman Service (FOS) if things go wrong and you lose your money.
 
Advice for businesses
 
Mandate Fraud
Verify: If you receive a request to move money into a new bank account, contact the supplier directly using established contact details, to verify and corroborate the payment request.
Internal processes: Establish robust internal processes for handling changes to payment details. For example, only designated employees should be able to make changes to payment arrangements.

Sensitive information: Invoices, payment mandates, and other documents containing sensitive financial information should be stored securely and only be accessible to those staff that need them to perform their duties. Sensitive documents should be shredded before they are disposed of.

If you have made a payment: Inform your bank as soon as possible, they can help you prevent any further losses. Monitor your bank statements regularly for any unusual activity.


For those working at home, my colleagues at City of London Police have produced some very helpful guides to stay safe online

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Covid 19 fraud prevent release v8.pdf - 284.9 KB

Message Sent By
James Adnitt (Police, Cyber Protect Officer, Hampshire )

 

23 Feb

20 Jan

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Amazon Scam Alert


The scam, which we first reported on in October 2019, involves victims receiving an automated call, informing them that they have been charged for an Amazon Prime subscription.

They are subsequently instructed to ‘press 1’ to cancel the transaction. When they do this, they are directed to a fraudster posing as an Amazon customer service representative.
The fraudster advises the victim that the subscription was purchased fraudulently and that remote access to their computer is required in order to fix a security flaw that will prevent it from reoccurring.

The victim is asked to download a remote access application, often the ‘Team Viewer’ app, which grants the fraudster access to the victim’s computer.

The Team Viewer software is then misused by the criminal to capture sensitive personal and financial information from the victim’s computer.

Other variants of the crime involve fraudsters stating that the recipient is eligible for a refund for an unauthorised transaction on their Amazon account.

WHAT TO DO
  1. Always question uninvited approaches in case it’s a scam. Instead, contact the company directly using a known email or phone number.
  2. Have the confidence to refuse unusual requests for personal or financial information. It’s easy to feel embarrassed when faced with unexpected or complex conversations. But it’s okay to stop the discussion if you do not feel in control of it.
  3. Never install any software or visit a website as a result of a cold call. Unsolicited requests for remote access to your computer should always raise a red flag.
 

2019

29 Nov

Scam Messages - Beware of text, emails and Social Media messages purporting to be from Argos. The message will be asking you to click on a link which will take you to a website controlled by criminals to steal your personal and financial information.

If in doubt do a web search for Argos, and look on the official website for the gift card offer. Do not use the link within the message.

Message Sent By
James Adnitt (Police, Cyber Protect Officer, Hampshire )

 

27 Oct

Action Fraud has received hundreds of reports of a scam where victims receive an automated phone call claiming they’ve been charged for an Amazon Prime subscription. The phone call informs people their personal details have been fraudulently used to subscribe to Amazon Prime, however they can cancel the transaction by pressing 1.
 
When victims do this, they are automatically connected to criminals posing as Amazon custom service representatives who remotely access their computer and steal their personal and financial details.
 
What you can do to keep yourself safe:
 
Personal information:
Always question uninvited approaches in case it’s a scam. Instead, contact the company directly using a known email or phone number.
 
Stay in control:
Have the confidence to refuse unusual requests for personal or financial information. It’s easy to feel embarrassed when faced with unexpected or complex conversations. But it’s okay to stop the discussion if you do not feel in control of it.
 
Remote access:
Never install any software or visit a website as a result of a cold call. Unsolicited requests for remote access to your computer should always raise a red flag.
What you need to do

2 July

We're sharing the following message on behalf of our Action Fraud partners.

Action Fraud have received an increase in reports and intelligence where elderly victims are being targeted by individuals purporting to be police officers or traffic wardens. The victims are being approached whilst parked in a car park and are told by the suspect that they have parked illegally or broken a speed limit and a photo has been taken of their car for ‘evidence’.
Victims are advised that they will face a substantial penalty fine unless they pay a smaller upfront fee immediately.

Victims, who opt for paying the smaller penalty, will be directed to a parking meter and asked to enter their card and PIN. These parking meters have been tampered with by the suspect in order to retain the card.

Once the victim inserts their card and are asked for their PIN, the victims are shoulder surfed for their PIN by the suspect. Once victims input their PIN, the card is retained by the machine and victims are told by the suspect to seek help from the company who operates the parking meter or their bank.

What you need to do:

• If you are suspicious about the authenticity of the fine, do not pay it until you have verified it with your local council.
• Always shield your PIN from view when using an ATM machine, and never share your PIN with anyone.
• If your bank card is retained by an ATM machine, contact your bank immediately to inform them.

Message Sent By
Graeme Barbour (Police, Digital Communications Officer, Hampshire)



13 June

The Office of the Police and Crime Commissioner would like to gain a better understanding of the anti-social behaviours that are concerning residents most and the actions they are currently taking on experiencing or witnessing incidents.

Anti-social behaviour covers a wide range of unacceptable activity that causes harm or distress to an individual, to their community or to their environment. In 2018 there were 45,996 incidents of anti-social behaviour across the Hampshire Constabulary policing area. 

Please take the survey and share your views
https://www.surveygizmo.eu/s3/90149970/Your-views-on-Anti-Social-Behaviour

Message Sent By
Graeme Barbour (Police, Digital Communications Officer, Hampshire)

 

5 June

Courier Fraud, Bogus Police and Bank OfficialsAlert

What you need to know


Individuals have been receiving phone calls from people claiming to be a police officer or banking official

The suspect will say either:
  • There has been fraudulent activity at the victims’ bank and the staff at the bank are involved, the victim is then asked to withdraw money to either keep it safe or assist the police with their investigation
  • A business such as a jewellers or currency exchange is fraudulent and they require the victims’ assistance to help secure evidence by purchasing jewellery or exchange a large amount of currency to hand over to the police
  • The victims’ card has been compromised and used to purchase goods by a suspect, the victim is requested to withdraw their money to keep it safe or hand over their bank card to the police

What you need to do

​​​​​​​Your bank or the police will never:

Occasionally the victim will be told to dial a non-emergency extension of ‘161’ to receive confirmation of the individual’s bogus identity, the bogus official will advise the victim to lie about the reason for the withdrawal or purchase if challenged by staff, as the staff member is involved in the fraud
A courier attends the victim’s home address to collect the goods the same day Often the victim is given a code word for the courier as a way of authentication
  • Phone and ask you for your PIN or full banking password
  • Ask you to withdraw money to hand over to them for safe-keeping
  • Ask you to transfer money out of your account
  • Send someone to your home to collect cash, PINs, cards to cheque books

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

 

24 May

Watch out for these FAKE TalkTalk emails about a refund

Action Fraud has received over 100 reports this week about fake emails purporting to be from TalkTalk. The emails state that the recipient’s TalkTalk account is in credit and that they’re owed a refund. The links in the emails lead to malicious websites.


Don’t click on the links or attachments in suspicious emails, and never respond to messages that ask for your personal or financial details

29 Mar

Fraudsters send fake Virgin Media emails threatening “automatic disconnection”

Action Fraud has received over 100 reports about fake emails that purport to be from Virgin Media. The emails threaten the recipient with “automatic disconnection” due to “invalid billing information”. The links in the emails lead to genuine-looking phishing websites that are designed to steal your Virgin Media account login details.

Don’t click on the links or attachments in suspicious emails, and never respond to messages that ask for your personal or financial details.

For more information on how to stay secure online, visit www.cyberaware.gov.uk 

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

15 Mar

An ongoing TV Licensing phishing campaign, first identified by the National Fraud Intelligence Bureau (NFIB) in September 2018, continues to be reported to Action Fraud in high numbers. Fraudsters are sending the public fake TV Licensing emails that are designed to steal their personal and financial information. Since April 2018, Action Fraud has received over 900 crime reports with victim losses totalling more than £830,000.

 

How you can protect yourself:

  • Don’t click on the links or attachments in suspicious emails and never respond to messages that ask for your personal or financial details.
  • Don’t assume a phone call or email is authentic, even if someone knows your basic details (such as your name or address). Remember, criminals can spoof phone numbers and email addresses to appear as companies you know and trust, such as TV Licensing.
  • Your bank will never call and ask you for your PIN, full banking password, or ask you to transfer money out of your account.

 

What to do if you’ve fallen victim:

  • Let your bank know as soon as possible and monitor your bank statements regularly for any unusual activity. 
  • If you suspect your identity may have been stolen you can check your credit file quickly and easily online. Use a reputable service provider and follow up on any unexpected or suspicious results. 
  • If you have been a victim of fraud or cyber crime, report it to Action Fraud at actionfraud.police.uk, or by calling 0300 123 2040.

 

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

7 Mar

Warning from Action Fraud: Fraudsters are posting advertisements for non-existent animals and pet accessories online.

They’ve received thousands of reports with victims reporting a total loss of over £3 million.

For further details: https://www.actionfraud.police.uk/news/pawsforthought

 

Message Sent By
Phil Rogers (Police, Corporate Communications Officer, Hampshire Corporate Communications)

18 Feb

Lonely Hearts Romance Fraudster Alert

The NFIB have become aware of techniques used by romance fraudsters against people using dating sites. Not only will they steal your heart they will steal your money and your identification. 

When you think you’ve met the perfect partner through an online dating website or app, but the other person is using a fake profile to form a relationship with you. They’re using the site to gain your trust and ask you for money or enough personal information to steal your identity. 

A dating fraudster, previously involved in deceiving people that wanted a friendship explained how they would create fake accounts with social media platforms so that their details matched and could be searched. By appearing to be a real person their fake persona could be corroborated by prospective partners searching their background and believe them to be genuine. The fraudster said:

“People like to live in fairy tales to say it won’t happen to me. I make sure all my conversations are bespoke. I will show insecurity myself about trusting people and this helps allude to them that I’m genuine.”

The fraudster will also utilise as many accessible online research tools to explore people’s information for their own personal gain or sell onwards. The fraudster elaborated and explained:

“I use various online directories to find out about the person. Once I have enough, I use it to milk everything I can using their details or sell them on to other fraudsters via the dark web”

When asked how people could check if a person is real. The romance fraudster offered advice for others searching for a relationship. They told us that after you see a picture of them: 

“Ask for them to send you another photo of themselves posing with their thumbs up or waving. It’s like a form of 2 factor authentication and makes it hard to do if it’s not an original picture”

What you need to do

· Avoid sharing too many personal details when on online dating profiles. Revealing your full name, date of birth, or full home address may lead to your identity being stolen.

· Never respond to any requests to send money, or have money transferred into your account by someone you don’t know and trust. These types of requests should always raise a red flag. If something feels wrong then it is usually right to question it.

· Pick a reputable dating website or app, and use the built-in messaging service. Fraudsters want to quickly switch to social media or texting so there’s no evidence of them asking you for money.
 

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

 

9 Jan

Country Watch officers are urging rural communities to Paint it Pink as part of a crackdown on battery thefts.

A new flyer gives advice about etching your unique postcode onto any high value batteries and painting them pink.

Batteries such as those used in vehicles and for electric fences can be a popular choice for thieves, who sell them at scrapyards for their lead content.

The team is writing to scrap metal merchants today to ask them to reject and report any pink batteries offered to them.

For further info: http://news.hampshire.police.uk/news/paint-it-pink-campaign-to-deter-battery-thieves-348132

Message Sent By
Phil Rogers (Police, Corporate Communications Officer, Hampshire Corporate Communications)

 

8 Jan

Action Fraud has received more than 5,000 reports about fake emails and texts purporting to be from TV Licensing. The messages contain links to genuine-looking websites that are designed to steal personal and financial information. 

Always question unsolicited requests for your personal or financial information in case it’s a scam. Never automatically click on a link in an unexpected email or text.

For more information about how to stay safe online, visit cyberaware.gov.uk
 

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

 

7 Jan

HM Revenue and Customs Alert

What you need to know
Action Fraud has experienced an increase in the reporting of malicious calls, voicemails, text messages or emails to members of the public purporting to be from HMRC.

The fraudsters state that as a result of their non-payment of tax or other duty, the victim is liable to prosecution or other legal proceedings such as repossession of belongings to settle the balance but can avoid this by arranging for payment to be made immediately by method such as bank transfer or by iTunes gift cards.

If the victim is hesitant or refuses to comply, the suspect makes a threat such as immediate arrest, bailiffs or in cases where the victim appears to be of overseas origin; deportation.


Often, the period for which the tax is allegedly due is distant enough to guarantee the victim will have little, if any, paperwork or ability to verify the claims. Once the money is paid the suspects sever all contact.

It is vital that the public exercise caution when receiving messages or telephone calls of this nature.

What you need to do
Always question unsolicited requests for your personal or financial information. Just because someone knows your basic details (such as your name and contact details), it doesn't mean they are genuine. Instead, contact the company directly using trusted methods such as a known email address or phone number.

Listen to your instincts. If something feels wrong then it is usually right to question it. No genuine organisation will ask you to pay taxes, bills or fees using iTunes Gift Cards, or any other type of voucher.

Don’t be rushed or pressured into making a decision. Under no circumstances would a genuine bank or some other trusted organisation force you to make a financial transaction on the spot.

Report Phishing attempts. If you receive a call, text or email of this nature and have not lost money, report this as a phishing attempt to Action Fraud.


 

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

 

2018

21 Dec

We have recently had a number of reports of persons going door to door trying to peddle wares to local residents and becoming quite abusive when residents have decined to purchase items.

I would like to take this opportunity to provide you with some context and advice when answering the door to unexpected callers.

Sometimes referred to as “Nottingham Knockers” they are usually young men who go door to door, selling household products. They are dropped off early in the morning in a particular location by a large van and are then transported around that area throughout the day until approx 2100hrs. They will offer to show you ID which will likely be ‘Hawkers Work Creation’ and say they have just been released from prison. This company does not actually exist and is purely a laminated piece of card with their picture on. They will be carrying a large holdall style bag which contains various household items at high prices and will try and hard sell to make more money. They will also tell you about how they are trying to make a better life. 

Our advice, Whenever you get an unexpected knock on the door, please check to see who is on the other side of your door before opening it. Either look through a side window, look through a spy hole, or simply ask out loud who it is. If you do not know them, establish who they are and what they are there for before you open the door. Please remember if the cold caller sales are unsuccessful, they are unlikely to return in future.

Some tips to remmeber:-
  • Always use the door chain when answering the door, if you are not sure do not open the door.
  • Always check the credentials of unknown callers. Do not phone the number on the ID card, use a phone book or a bill.
  • Never employ cold-calling doorstep traders or engage with cold callers on the phone.
  • Do not keep substantial sums of money in the home.
  • Always keep front and back doors locked.
  • LOCK STOP CHAIN and CHECK - if unsure do not open the door.
  • Consider joining or setting up a No Cold Calling Zone or Neighbourhood Watch scheme.
  • Report any suspicious callers or activity to the police immediately.
  • Keep an eye on elderly or vulnerable neighbours, friends and family.

The Pedlars Act 1871 requires any person selling goods door to door to have a valid Peddlers Licence, a 21-year-old man, from Middlesborough, has been reported for summons for peddling without a license in Fleet on Sunday the 16th of December following calls to Police from a number of residents.

If you do experience any verbal abuse and feel intimidated, please call 101 and tell us what was said, and a description of the person. 
 

Message Sent By
Benjamin Allman (Police, PCSO, Hart District)

 

17 Dec
Police have been made aware of a series of residential premises that have been the unfortunate victims of a dwelling burglary in recent days. We are interested in any information that might assist with our investigations for the following incidents, did you see or hear anything out of the ordinary? If the answer is yes, please call 101 and quote the associated reference number below.

Harrow Road, Fleet between the hours of 19:50 and 20:00 on the 13th of December. Ref 44180464540

Westover Road, Fleet between the hours of 16:40 and 17:20 on the 14th of December. Ref 44180465504

Knoll Road, Fleet between the hours of 17:00 and 17:20 on the 14th of December. Ref 44180465546

Tavistock Road, Fleet between the hours of 17:00 and 17:20 on the 14th of December. Ref 44180465568

Jesset Drive, Fleet between the hours of 10:00 on the 14th of December and 21:00 on the 16th of December. Ref 44180467761

Please ensure that your property is kept locked and secure at all times. If you are away from your property for a long period it is a good idea to get a neighbour to keep an eye on your property until your return. Please put valuables away in a safe place, this includes car keys, money and jewelry. Don't leave valuables on show near doors or windows.

A checklist of things you can do to improve your security:-
• If you wish to install an alarm make sure the company is approved by the NSI or SSAIB. 
• All external doors should be fitted with quality locks confirming to British Standard BS3621. 
• All windows should be fitted with key-operated locks. You are able to buy DIY fit locks for almost every type of window. If you are considering replacing any of your windows, check they conform to BS9750 Windows of Enhanced Security. 
• French windows and patio doors should be fitted with a multi-point locking system with three or more hook bolts. 
• If you are looking to replace any external door consider replacing with one that meets the standard PAS 24 2016. 
• Make sure your garage is locked. The addition of a padlock or locking bar will improve the security. There are many different security products available to assist in securing a garage. A link door between the garage and the house should be treated as any other external door. 
• Side access or entry points into the rear garden should be gated and locked. Rear garden fences / walls should be 1.8m in height and topped with trellis to prevent somebody from climbing over. 
• Sheds should have locks fitted to doors and windows and any expensive tools or ladders locked to a secure anchor point. 
• Use timer switches to switch lights on when you are not in to make the home look occupied. 
• If you are not already a member, consider joining or starting a Neighbourhood Watch Scheme.

Please follow the below link for further crime prevention advice regarding keeping your homes secure: https://www.hampshire.police.uk/cp/crime-prevention/residential-burglary/

You can check your belongings to see if you can identify any unique etched code or serial number. Please sign up to immobilise at www.immobilise.com a national property register, this is free to sign up.

Please ensure you are vigilant at all times, calling police to report any suspicious activity, not just around your own property but anything suspicious in your residential area and community. In an emergency use 999 or 101 for a non-emergency.

Message Sent By
Benjamin Allman (Police, PCSO, Hart District)

 

 

30 Oct

Cyber criminals send victims their own passwords in extortion scam

Cyber criminals are attempting to blackmail unsuspecting victims by claiming to have used the victims' password to install spying malware on the victims' computer. The criminals claim they’ve recorded videos of the victim watching adult material by activating their webcam when they visit these websites. What makes this scam so convincing is that the email usually includes a genuine password the victim has used for one of their online accounts. We believe criminals obtain the passwords from data breaches.

What to do if you get one of these emails?

Don’t reply to the email, or be pressured into paying. The police advise that you do not pay criminals. Try flagging the email as spam/junk if you receive it multiple times. Perform a password reset as soon as possible on any accounts where you’ve used the password mentioned in the email. Always use a strong, separate password for important accounts, such as your email. Where available, enable two-factor authentication (2FA). Always install the latest software and app updates. Install, or enable, anti-virus software on your laptops and computers and keep it updated.

If you receive one of these emails, report it to Action Fraud’s phishing reporting tool. If you have received one of these emails and paid the ransom, report it to your local police force.

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

 

22 Sep

Watch out for these fake TV Licensing emails.

We’ve seen a sharp increase in reports about fake TV Licensing emails claiming to offer refunds. The emails state that the refund cannot be processed due to “invalid account details”. The links provided in the emails lead to phishing websites designed to steal personal and financial details.

Always question unsolicited requests for your personal or financial information in case it’s a scam. Never automatically click on a link in an unexpected email or text.

 

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

15 Sep

Hampshire Constabulary would like to bring to your attention three dwelling burglaries which have occurred within Southby Drive and Knoll Road, Fleet

These unfortunate incidents took place in your local neighbourhood on Friday 14th September 2018 between 19:00-22:30hrs. The incidents are currently being investigated by the Police and we would like to request your assistance.

Did you hear anything out of the ordinary?
Did you see anything out of the ordinary?
If you can answer yes to the above or if you have any other information that may be used to further our enquiries, then please call 101. Leave what ever information you have, along with your contact details under reference number 44180348509 so that an officer can contact you if required.

Forcing entry to a property is now very rare however; some offenders will make efforts to do this. Please ensure that you use security lighting at entrances and exits to property. Please consider an alarm and either a dummy or full CCTV system. Small measures such as these will deter any potential offenders.

Please report any suspicious activity on 101. In an emergency please call 999.

Message Sent By
Nick Greenwood (Police, PCSO, Hart District)

14 Sep

Watch out for these fake Netflix emails.

We’ve seen an increase in reports about fake Netflix emails claiming that there’s an issue with your account, or that your account has been suspended. The email states that you need to “update” your account details in order to resolve the problem. The link in the emails leads to genuine-looking Netflix phishing websites designed to steal your username and password, as well as payment details.

Always question unsolicited requests for your personal or financial information in case it’s a scam. Never automatically click on a link in an unexpected email or text.

For more information on how to stay secure online, visit www.cyberaware.gov.uk 

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

 

13 Sep

Please be aware that vehicles in the Fleet area, especially work vans are being targeted by thieves in order to steal tools.

A van in Avondale Road was broken into between 1900 on the 09/09 and 0400 on the 10/09.  If anyone saw or heard anything suspicious around these times please call 101 and quote 44180342005.

For further information about how to keep you vehicle safe please follow the link below.
 https://www.hampshire.police.uk/cp/crime-prevention/theft-from-a-vehicle/


Kind Regards

Fleet Neighbourhood Policing Team

 

17 Aug

Unfortunately there has been an incident of arson in Sandy Lane, Church Crookham.  A bin has been set on fire and completely destroyed.  There have been a series of bin fires in the Sandy Lane/Wickham Place areas of Fleet. 

 

The latest incident took place on the 17/08/18 at around midnight.  If anyone saw anything suspicious or has any information we would urge you to call 101 and quote reference number 44180311273.

Kind Regards
Fleet Neighbourhood Policing Team

Message Sent By
Benjamin Bales (Police, PCSO, Hart District)

 

4 Aug

Watch out for these fake British Gas refund emails.

We’ve had an increase in reports about fake British Gas emails claiming to offer refunds. The links provided in the emails lead to genuine-looking British Gas phishing websites that are designed to steal the usernames and passwords for British Gas accounts.

Always question unsolicited requests for your personal or financial information in case it’s a scam. Never automatically click on a link in an unexpected email or text.

For more information on how to stay secure online, visit www.cyberaware.gov.uk 

 

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

 

26 July

I am writing to raise awareness about Op Autumn which is a Hampshire Constabulary operation that relates to thefts from vans where tools are the target. We have an increase in this kind of crime across Hart and Rushmoor and would like to make you aware of ways that you can protect your belongings.

If you own a van for business or domestic use, this could be targeted by offenders who believe they may be able to find valuable tools inside. To prevent this, I would suggest that owners do not leave valuables in their vehicles when possible. Although offences are usually committed in the early hours of the morning, they have been known to happen during the day as well. I would also recommend looking at extra security measures like lock boxes, more secure locking mechanisms and having your van covered by CCTV.

If you do require to keep any valuables in your vehicle, there is a national tagging service called Immobilise which would assist Police in returning your property back to you should anything be stolen.

And as always, should you find your vehicle broken into, call 101 to report the crime. If you disturb a thief in the act, call 999 for Police assistance.

Kind Regards,

Hart Prevention and Neighbourhood Team
Hampshire Constabulary
Message Sent By
Jack Whitear (Police, PCSO, Hart District)

 

15 July

These fake emails are after your Amazon login details!

We’ve had an increased number of reports abou fake emails purporting to be from Amazon. The subject line and content of the emails vary, but they all contain links leading to phishing websites designed to steal your Amazon login details.

Always question unsolicited requests for your personal or financial information in case it’s a scam. Never automatically click on a link in an unexpected email or text.​​​​​​​

 

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

 

12 July

Pick pockets are operating in the Fleet area.  Please remember to keep all personal possessions under close control and ensure all bags/purses are closed.  Fleet remains one of the safest areas to live in but we would urge all residents to remain vigilant against this type of crime.

 

The suspects have targeted elderly people, if you have elderly relatives or friends please ensure they are aware and take actions to protect themselves.  For further advice on preventing yourself from becoming a victim, please visit the Hampshire Constabulary website.

 

https://www.hampshire.police.uk/cp/crime-prevention/theft-from-a-person/pickpocketing/

Kind Regards

 Message Sent By
Benjamin Bales (Police, PCSO, Hart District)

 

The Office of the Police and Crime Commissioner (OPCC) has been alerted to a telephone scam whereby individuals are calling members of the public and pretending to work for the OPCC.

If you have received a similar phone call, or are simply unsure, we are advising you to take the below steps:

• End the phone call as soon as possible
• Report to Action Fraud https://www.actionfraud.police.uk/report_fraud

The OPCC does not contact people in this way and takes data protection very seriously. A copy of the OPCC’s Privacy Notice is available here: https://www.hampshire-pcc.gov.uk/privacy-policy

Thank you.

Message Sent By
Marisa Charles (Police, Corporate Communications Officer, Hampshire)
 

9 July

Watch out for these fake Argos texts offering refunds

These fake text messages purport to be from Argos and claim that you’re owed a refund. The link in the messages lead to phishing websites designed to steal your personal information, as well as payment details.

Always question unsolicited requests for your personal or financial information in case it’s a scam. Never automatically click on a link in an unexpected email or text.

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

21 June

Dear residents,

 

A case of cold calling has been reported to us, an elderly lady has received a call offering to clean her carpets for £30.  A male has attended her address and charged her £600 instead.  This male has then transported her to the bank to withdraw the cash.  No cooling off period or cancellation form was offered.  Hampshire Police are investigating this incident.  If you receive a similar call please don't accept the offer.

 

We would urge all residents not to reply to cold callers on the phone or the doorstep and to get recommendations from others before getting work done.  A list of trading standards approved contactors can be found on the Hampshire trading standards website.  Physical copies can also be ordered for free if you wish to give copies to relatives or friends that don’t use the internet.  For more advice please visit the links below

https://www.hants.gov.uk/business/tradingstandards

https://www.hampshire.police.uk/advice/

Kind Regards

PCSO BALES

Message Sent By
Benjamin Bales (Police, PCSO, Hart District)



16 June

 

13 Feb

We are today warning young people about a new and growing fraudulent scam – predominantly targeting students – called credit muling.

People are being targeted online on social media platforms by job adverts.  This is normally on Facebook but we have also had reports using Snapchat and other social media apps. The majority of victims we have encountered in Hampshire have been university students.

How it works:

The victim responds to the advert online and is advised that they need to meet their would-be manager and that they are also required to undergo a credit check. A small deposit of money is placed in the victim’s account to confirm they have an active bank account.

Victim is then advised they need to obtain a business mobile phone contract. They are told to go to a mobile phone shop and take out a new phone contract in their name, using their personal details.

The suspects go with the victims to the shop and wait outside. Once the phone has been obtained, it is handed over to the scammer who then has a phone to use registered in their name together with the victims’ personal details - which can be used to commit identity fraud.

This crime has been reported across the country and is typically part of a broader organised crime operation.

How to protect yourself:

  • Only seek employment opportunities from reputable employment agencies or direct job recruitment posts on official company websites;
  • Never assume any job advert on social media is genuine. Always take time to verity any information that you see. Trust your instincts – if it sounds too good to be true, it often is;
  • Potential employers would never ask you to receive funds into your bank account to check the credit worthiness of your bank or ask you to purchase high value items for them in your name;
  • Your debit or credit card is yours – don’t let a stranger take it off you. You should only ever have to hand it over at your bank. If it’s cancelled, you should destroy it yourself.
     
    How to spot the signs of a credit muling scam:
  • Someone contacts you on social media or in person offering employment or a quick and easy way to make some money;
  • Someone asking you to meet the manager in the street without going through any formal application or job recruitment process;
  • Somebody offering to pick you up or asking you to take them to mobile phone or other shops;
  • Someone asking for your bank details and offering to transfer money into your account in order for you to take out mobile phone contracts;
  • Someone asking you for your banking and other personal information;
  • Someone asking you to hand over your phone and wallet;
  • Someone asking you to purchase high value items in your name for them.

    How to report it:
     
  • If suspects are near-by or have recently been with you, you should report this by calling the police on 999 or 101;
  • If you think you have been a victim of this type of crime in the past you can report it to Action Fraud at www.actionfraud.police.uk or by calling 0300 123 2040, text phone 0300 123 2050.

 

12 Feb

We would like to raise awareness of an email scam reporting to be from TV Licensing saying that the recipient is due a refund.  The email contains a link directs customers to a fake version of the official TV Licensing website which asks them to enter personal information and bank details.

If you receive a similar email message, please delete it. If you have already clicked the link, do not enter or submit any information. TV Licensing never sends refund information by email and is investigating the source of this fraud.

TV Licensing will never:-

  • email you to tell you that you’re entitled to a refund.
  • ask you to pay additional money for their services, e.g. when you’re buying a licence or changing your details.As you may already be aware, the district of Hart has, over the last few months, seen several spates of breaks to both cars and vans. Many of our neighbourhoods have raised their concerns in local surveys and have made Theft from Motor Vehicles a Community Priority for their Neighbourhood Policing Team to concentrate on reducing this issue.

    Previously as a result of investigating these type of thefts the Rushmoor Neighbourhood Policing Team circulated a list of recovered suspected stolen power tools in an attempt to identify the owner. Although the circulation through Hants Alert, Social Media and the Local Press reached a catchment area far beyond the Rushmoor Boundaries the owners were not identified from over a dozen responses.

    Please follow the link below to find out how to add your property to the UK National Property Register. 

    https://www.immobilise.com/

    Kind Regards,

    Hart Neighbourhood Policing Team

    Hampshire Constabulary

As you may already be aware, the district of Hart has, over the last few months, seen several spates of breaks to both cars and vans. Many of our neighbourhoods have raised their concerns in local surveys and have made Theft from Motor Vehicles a Community Priority for their Neighbourhood Policing Team to concentrate on reducing this issue.

Previously as a result of investigating these type of thefts the Rushmoor Neighbourhood Policing Team circulated a list of recovered suspected stolen power tools in an attempt to identify the owner. Although the circulation through Hants Alert, Social Media and the Local Press reached a catchment area far beyond the Rushmoor Boundaries the owners were not identified from over a dozen responses.

Please follow the link below to find out how to add your property to the UK National Property Register. 

https://www.immobilise.com/

Kind Regards,

Hart Neighbourhood Policing Team
Hampshire Constabulary


9 Feb

During the early hours of the morning on 8th February, specifically between 01:15 - 03:00 in the morning, bins in the local area were subject to arson attacks. These bins were deliberately set on fire causing extensive damage to the bins and surrounding areas where they were left.

The fires were set in various locations within the Church Crookham area.

I would like to ask that if you saw or heard anything suspicious during the times stated above which you feel is linked or might be of use to us, then please don't hesitate to call us on 101 quoting the reference number 44180051338.

Thank you

From
Fleet Neighbourhood Policing Team

2017

4 Oct

Message sent by Andy Scullin (Police, PCSO, Hart District)

Have you had a bicycle stolen recently? Or know someone who has? 
We are attempting to trace the owner/s of two bicycles we have recovered. We believe they may have been stolen within the last few months.

They are described as a white Cannondale Synapse road bike, and a black/blue Orbea Aqua road bike.

If you have recently had your bike/s stolen, or know of anyone who has a bike matching these descriptions please let us know calling 101, quoting 44170377868. At this time we do not know if both bikes belong to the same owner.

Message Sent by Dan Lehec (Police, PC, Hart District)

Within the last week 2, 3 series BMW vehicles have been stolen from driveways overnight. Both vehicles were locked and secure.

Keys to both cars were NOT taken. It is assumed that some device is being used to steal them.
As such we suggest that additional steps are taken to protect your vehicle, we would suggest the following (if possible)

1) Lock your car in a garage.
2) Park another vehicle to block access
3) Install a more conventional security device such as a steering lock.
4) Place your car in sight of building security systems such as CCTV.
5) Tracker installation.

The cars affected so far appear to be 3 series BMW cars from around 2009 - 2012. However it is currently unknown if other BMW's could be targeted.   

 

5 Sep

This is a message sent via Hampshire Alert. This information has been sent on behalf of Hampshire Constabulary

Message sent by
Roxanne Barber (Police, PCSO, Hart District)

Dear Resident

On the 31st August 2017 a property along Kings Road, Fleet was unfortunately subject of a dwelling burglary. Between the times of 15:45 and 17:15 person/s unknown have entered the property.

I would like to ask that if you saw or heard anything suspicious around these times or saw or heard anything which you feel might be relevent, to get in contact with us. Please call us on 101 and quote the reference number 44170338038.

Also please be reassured that we are investigating the incident and will be carrying out patrols of the area.

Thank you for your assistance

From

Your Fleet Neighbourhood Policing Team

23 Aug

A message from Olga Venner 
I am now the District Inspector for Hart having moved from Rushmoor and I am well aware of the levels of burglary and theft that we have in the rural community. I would like to have the opportunity to let local residents know what work the Police are doing.

When we attend a burglary or theft there is an assessment for potential evidence and this is added to the bigger picture so that every time we find stolen plant forensic evidence can be gathered.

The land where stolen goods is found has had work done on it by the land owners  to make it more difficult to dump on.

In addition as part of Operation Rebate the Hart North Neighbourhood officers work nights with a Roads Policing team so that we can deal with any vehicles that try to get away. During the latest Operation we seized several vehicles without insurance, caught a disqualified driver and got close to catching quad bike users in several areas. Patrols are continuing in as many areas as possible. We want the villains to see us out and about in the middle of the night.

 

We are exploring other ways of being able to follow or patrol the expanse of countryside which is easy to hide in. I would ask landowners and users to keep reporting suspicious incidents particularly with vehicle registration numbers as this information can be pieced together to help with targeting the right people in the right places.

 

The challenge we always have in rural areas is evidence. There are fewer eyes and ears to witness what is happening and no lights or CCTV to help record it, however residents can install CCTV with movement sensitive lights that can take a picture and send it straightaway to a phone or computer. These systems aren’t very expensive compared to the valuable plant and machinery they are protecting and can give some really good quality evidence.

 

The message I want people to take from this is that Hampshire Constabulary are interested in these crimes and we are doing lots of work that isn’t always seen, to disrupt, prevent and convict. When calling in an incident please mention Operation Rebate, there is a trigger plan at control room and I would expect deployment if the offenders are still on site.


In addition join Hampshire Alert and follow us on social media because we will post to keep people up to date with what we are doing and what is going on.

24 July

This is a message sent via Hampshire Alert. This information has been sent on behalf of Hampshire Constabulary
(Please do not reply or forward this email directly; please use the Reply, Share buttons at the bottom of this message)
Message sent by
Christopher Gregory (Police, Corporate Communications Officer, Hampshire)

We are issuing crime prevention advice after we received several reports of suspicious incidents at cash machines in Farnborough and Fleet.

At 8.13pm on Sunday 23 July, we received a report that a device had been placed on a cash machine at the Co-operative store in Fernhill Road, Farnborough.

A customer entered the store to advise the cash machine had not returned his card. It is not clear if any money was taken.

Similar incidents were reported later that evening at the cash machines outside the Co-operative stores in Queens Road, Farnborough and Kings Road, Fleet.

We are currently treating the three incidents as linked. An investigation is underway.

We would like to take this opportunity to remind people of steps they can take to protect themselves when using cash machines.

People should:

• never write down or share your Personal Identification Number (PIN)
• cover the keypad with your hand when you type in your PIN number
• if you think the machine has been tampered with, don’t use it and tell the bank or store
• call your card issuer immediately if a cash machine takes your card
• put your card and cash away securely before leaving
• be wary of anyone trying to distract you

Anyone with information on these incidents should call 101.

Alternatively, people can call Crimestoppers on 0800 555 111, where information can be left anonymously.

May 24

Action Fraud has received the first reports of Tech-Support scammers claiming to be from Microsoft who are taking advantage of the global WannaCry ransomware attack.

One victim fell for the scam after calling a ‘help’ number advertised on a pop up window. The window which wouldn’t close said the victim had been affected by WannaCry Ransomware.

The victim granted the fraudsters remote access to their PC after being convinced there wasn’t sufficient anti-virus protection. The fraudsters then installed Windows Malicious Software Removal Tool, which is actually free and took £320 as payment.

It is important to remember that Microsoft’s error and warning messages on your PC will never include a phone number.

Additionally Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication they have with you must be initiated by you.

How to protect yourself

  • Don't call numbers from pop-up messages.
  • Never allow remote access to your computer.
  • Always be wary of unsolicited calls. If you’re unsure of a caller’s identity, hang up.
  • Never divulge passwords or pin numbers.
  • Microsoft or someone on their behalf will never call you.

If you believe you have already been a victim

  • Get your computer checked for any additional programmes or software that may have been installed.
  • Contact your bank to stop any further payments being taken.

Report fraud and cyber crime to Actionfraud.police.uk

May 10

Message from Graeme Barbour (Police, Digital Communications Officer, Hampshire) 


Our colleagues at the City of London Police along with ABTA and Get Safe Online are joining forces this week to warn the public about the dangers posed by holiday booking fraud. Findings from a new report, compiled by the City of London Police’s National Fraud Intelligence Bureau, reveal the scale of reported crime, and expose common tactics used by fraudsters who stole £7.2 million from almost 6,000 unsuspecting holidaymakers and other travellers in 2016.

 

Types of holiday booking fraud

 

In 2016 5,826 cases of holiday booking fraud were reported to Action Fraud. The most common types of fraud related to:

 

  • Holiday Accommodation - Fraudsters are making full use of the internet to con holidaymakers by setting up fake websites, hacking into legitimate accounts and posting fake adverts on websites and social media.  
  • Airline tickets – where a customer believes they are booking a flight and receives a fake ticket or pays for a ticket that never turns up. In 2016, flights to Africa and the Indian sub-continent were particularly targeted, suggesting that fraudsters are targeting the visiting friends and family market and may well be making use of lack of knowledge of the strict regulations in place for the legitimate UK based travel industry. 
  • Sports and religious trips– a popular target for fraud due to limited availability of tickets and consequently higher prices.
  • Timeshares and holiday clubs – The sums involved with this form of fraud are particularly high with victims often losing tens of thousands of pounds each. 

 

Top tips to avoid becoming a travel fraud victim 

 

The City of London Police, ABTA and Get Safe Online have published advice on how to avoid becoming a victim of holiday booking fraud – and on how victims should go about reporting it. This advice includes the top tips below: 

 

  • Stay safe online:  Check the web address is legitimate and has not been altered by slight changes to a domain name – such as going from .co.uk to .org 
  • Do your research: Don’t just rely on one review - do a thorough online search to check the company’s credentials. If a company is defrauding people there is a good chance that consumers will post details of their experiences, and warnings about the company. 
  • Look for the logo: Check whether the company is a member of a recognised trade body such as ABTA. If you have any doubts, you can verify membership of ABTA online, at www.abta.com.
  • Pay safe: Never pay directly into a private individual’s bank account. Paying by direct bank transfer is like paying by cash – the money is very difficult to trace and is not refundable. Wherever possible, pay by credit card or a debit card. 
  • Check paperwork: You should study receipts, invoices as well as terms and conditions. Be very wary of any companies that don’t provide any at all. When booking through a Holiday Club or Timeshare, get the contract thoroughly vetted by a solicitor before signing up. 
  • Use your instincts: If something sounds too good to be true, it probably is. 
  • Report it: Victims should contact Action Fraud via www.actionfraud.police.uk.
  • Get free expert advice: For further advice on how to stay safe when booking or researching travel online, go to https: //www. getsafeonline. org/shopping-banking/holiday-a nd-travel-booking/

 

For a full list of tips to avoid becoming a victim of fraud please see:  http://abta.com/fraud. 

April 16

Early hours of 15th April 2017, unknown male was seen on CCTV to then remove the CCTV camera. This has happened in Crookham Road, Fleet. Do you recognise the male at all? If you do, please call 101 and quote crime reference 44170140566. 

Thank you PC 3145 Neil NANCARROW.


April 4th

Fraudsters are sending out a high volume of phishing emails to personal and business email addresses, pretending to come from various email addresses, which have been compromised.
 
The subject line contains the recipient’s name, and the main body of text is as below:
 
“Hi, [name]!
 
I am disturbing you for a very serious reason. Although we are not familiar, but I have significant amount of individual info concerning you. The thing is that, most likely mistakenly, the data of your account has been emailed to me. 
 
For instance, your address is:
 
[real home address]
 
I am a law-abiding citizen, so I decided to personal data may have been hacked. I attached the file – [surname].dot that I received, that you could explore what info has become obtainable for scammers. File password is – 2811
 
Best Wishes,”
 
The emails include an attachment – a ‘.dot’ file usually titled with the recipient’s name.

This attachment is thought to contain the Banking Trojan Ursniff/Gozi, hidden within an image in the document. The Ursniff Banking Trojan attempts to obtain sensitive data from victims, such as banking credentials and passwords. The data is subsequently used by criminals for monetary gain.

Protect Yourself:

Having up-to-date virus protection is essential; however it will not always prevent your device(s) from becoming infected.
 
Please consider the following actions:

  • Don’t click on links or open any attachments you receive in unsolicited emails or SMS messages: Remember that fraudsters can ‘spoof’ an email address to make it look like one used by someone you trust. If you are unsure, check the email header to identify the true source of communication (you can find out how by searching the internet for relevant advice for your email provider).
  • Do not enable macros in downloads; enabling macros will allow Trojan/malware to be installed onto your device.
  • Always install software updates as soon as they become available. Whether you are updating the operating system or an application, the update will often include fixes for critical security vulnerabilities.
  • Create regular backups of your important files to an external hard drive, memory stick or online storage provider. It is important that the device you back up to is not connected to your computer as any malware infection could spread to that as well.
  • If you think your bank details have been compromised, you should contact your bank immediately.
 
If you have been affected by this or any other fraud, report it to Action Fraud by calling 0300 123 2040, or visit  www.actionfraud.police.uk.

March 8th

A TAKEUCHI Excavator, Dark Red and Grey in colour sign written " J DEVINE " has been stolen from a large building site in Church Crookham.
Any information please contact the Police on 101

Feb 20th 
A
burglary occurred in Calthorpe Road in Fleet. On the 20th of February residents of Calthorpe Road attended a neighbours address and found a patio window smashed. Police attended and entered the home to ensure no one was present. A messy search of the property had been conducted.


Feb 24th  

Between 14:00 and 15:30 person/s have forced the rear window of a detached property in Fleet, entry has been gained and items stolen.