case of cold calling has been reported to us, an elderly lady has received
a call offering to clean her carpets for £30. A male has attended
her address and charged her £600 instead. This male has then
transported her to the bank to withdraw the cash. No cooling off
period or cancellation form was offered. Hampshire Police are
investigating this incident. If you receive a similar call please
don't accept the offer.
would urge all residents not to reply to cold callers on the phone or the
doorstep and to get recommendations from others before getting work done.
A list of trading standards approved contactors can be found on the
Hampshire trading standards website. Physical copies can also be
ordered for free if you wish to give copies to relatives or friends that
don’t use the internet. For more advice please visit the links
National Fraud Intelligence Bureau has identified an increasing
number of reports submitted to Action Fraud from the public
concerning courier fraud.
are contacting victims by telephone and purporting to be a police
officer or bank official. To substantiate this claim, the caller
might be able to confirm some easily obtainable basic details
about the victim such as their full name and address. They may
also offer a telephone number for the victim to call to check that
they are genuine; this number is not genuine and simply redirects
to the fraudster who pretends to be a different person. After some
trust has been established, the fraudster will then, for example,
Some money has been removed from a victim’s bank account and
staff at their local bank branch are responsible.
Suspects have already been arrested but the “police” need
money for evidence.
A business such as a jewellers or currency exchange is operating
fraudulently and they require assistance to help secure evidence.
are then asked to cooperate in an investigation by attending their
bank and withdrawing money, withdrawing foreign currency from an
exchange or purchasing an expensive item to hand over to a courier
for examination who will also be a fraudster. Again, to reassure
the victim, a safe word might be communicated to the victim so the
courier appears genuine.
the time of handover, unsuspecting victims are promised the money
they’ve handed over or spent will be reimbursed but in reality
there is no further contact and the money is never seen again.
Your bank or the police
Phone and ask you for your PIN or full banking password.
Ask you to withdraw money to hand over to them for safe-keeping,
or send someone to your home to collect cash, PIN, cards or cheque
books if you are a victim of fraud.
assume an email or phone call is authentic
Just because someone knows your basic details (such as your name
and address or even your mother’s maiden name), it doesn’t
mean they are genuine. Be mindful of who you trust – criminals
may try and trick you into their confidence by telling you that
you’ve been a victim of fraud
something feels wrong then it is usually right to question it.
Have the confidence to refuse unusual requests for personal or
more information about how to protect yourself online visit
www.cyberaware.gov.uk and www.takefive.stopfraud.org.uk
Action Fraud (Action Fraud, Administrator, National)
are today warning young people about a new and growing fraudulent scam –
predominantly targeting students – called credit muling.
People are being targeted online on social media platforms by job adverts.
This is normally on Facebook but we have also had reports using Snapchat
and other social media apps. The majority of victims we have encountered
in Hampshire have been university students.
victim responds to the advert online and is advised that they need to meet
their would-be manager and that they are also required to undergo a credit
check. A small deposit of money is placed in the victim’s account to
confirm they have an active bank account.
Victim is then advised they need to obtain a business mobile phone
contract. They are told to go to a mobile phone shop and take out a new
phone contract in their name, using their personal details.
The suspects go with the victims to the shop and wait outside. Once the
phone has been obtained, it is handed over to the scammer who then has a
phone to use registered in their name together with the victims’
personal details - which can be used to commit identity fraud.
This crime has been reported across the country and is typically part of a
broader organised crime operation.
to protect yourself:
seek employment opportunities from reputable employment agencies or
direct job recruitment posts on official company websites;
assume any job advert on social media is genuine. Always take time to
verity any information that you see. Trust your instincts – if it
sounds too good to be true, it often is;
employers would never ask you to receive funds into your bank account
to check the credit worthiness of your bank or ask you to purchase
high value items for them in your name;
debit or credit card is yours – don’t let a
stranger take it off you. You should only ever have to hand it over at
your bank. If it’s cancelled, you should destroy it yourself.
How to spot the signs of a credit muling scam:
contacts you on social media or in person offering employment or a
quick and easy way to make some money;
asking you to meet the manager in the street without going through any
formal application or job recruitment process;
offering to pick you up or asking you to take them to mobile phone or
asking for your bank details and offering to transfer money into your
account in order for you to take out mobile phone contracts;
asking you for your banking and other personal information;
asking you to hand over your phone and wallet;
asking you to purchase high value items in your name for them.
to report it:
suspects are near-by or have recently been with you, you should report
this by calling the police on 999 or 101;
you think you have been a victim of this type of crime in the
past you can report it to Action Fraud at www.actionfraud.police.uk or
by calling 0300 123 2040, text phone 0300 123 2050.
would like to raise awareness of an email scam reporting to be from TV
Licensing saying that the recipient is due a refund. The email
contains a link directs customers to a fake version of the official TV
Licensing website which asks them to enter personal information and bank
you receive a similar email message, please
delete it. If
you have already clicked the link, do
not enter or submit any information. TV
Licensing never sends refund information by email and is investigating the
source of this fraud.
Licensing will never:-
you to tell you that you’re entitled to a refund.
you to pay additional money for their services, e.g. when you’re
buying a licence or changing your details.As
you may already be aware, the district of Hart has, over the last few
months, seen several spates of breaks to both cars and vans. Many of
our neighbourhoods have raised their concerns in local surveys and
have made Theft from Motor Vehicles a Community Priority for their
Neighbourhood Policing Team to concentrate on reducing this issue.
Previously as a result of investigating these type of thefts the
Rushmoor Neighbourhood Policing Team circulated a list of recovered
suspected stolen power tools in an attempt to identify the owner.
Although the circulation through Hants Alert, Social Media and the
Local Press reached a catchment area far beyond the Rushmoor
Boundaries the owners were not identified from over a dozen responses.
Please follow the link below to find out how to add
your property to the UK National Property Register.
Hart Neighbourhood Policing Team
you may already be aware, the district of Hart has, over the last few
months, seen several spates of breaks to both cars and vans. Many of our
neighbourhoods have raised their concerns in local surveys and have made
Theft from Motor Vehicles a Community Priority for their Neighbourhood
Policing Team to concentrate on reducing this issue.
Previously as a result of investigating these type of thefts the Rushmoor
Neighbourhood Policing Team circulated a list of recovered suspected
stolen power tools in an attempt to identify the owner. Although the
circulation through Hants Alert, Social Media and the Local Press reached
a catchment area far beyond the Rushmoor Boundaries the owners were not
identified from over a dozen responses.
Please follow the link below to find out how to add your
property to the UK National Property Register.
Hart Neighbourhood Policing Team
the early hours of the morning on 8th February, specifically between 01:15
- 03:00 in the morning, bins in the local area were subject to arson
attacks. These bins were deliberately set on fire causing extensive damage
to the bins and surrounding areas where they were left.
fires were set in various locations within the Church Crookham area.
would like to ask that if you saw or heard anything suspicious during the
times stated above which you feel is linked or might be of use to us, then
please don't hesitate to call us on 101 quoting the reference number
Neighbourhood Policing Team
Scullin (Police, PCSO, Hart District)
you had a bicycle stolen recently? Or know someone who has?
We are attempting to trace the owner/s of two bicycles we have recovered.
We believe they may have been stolen within the last few months.
They are described as a white Cannondale Synapse road bike, and a
black/blue Orbea Aqua road bike.
If you have recently had your bike/s stolen, or know of anyone who has a
bike matching these descriptions please let us know calling 101, quoting
44170377868. At this time we do not know if both bikes belong to the same
Sent by Dan Lehec (Police, PC, Hart District)
the last week 2, 3 series BMW vehicles have been stolen from driveways
overnight. Both vehicles were locked and secure.
to both cars were NOT taken. It is assumed that some device
is being used to steal them.
such we suggest that additional steps are taken to protect your vehicle,
we would suggest the following (if possible)
Lock your car in a garage.
Park another vehicle to block access
Install a more conventional security device such as a steering lock.
Place your car in sight of building security systems such as CCTV.
cars affected so far appear to be 3 series BMW cars from around 2009 -
2012. However it is currently unknown if other BMW's could be targeted.
This is a message sent via Hampshire Alert. This
information has been sent on behalf of Hampshire Constabulary
Message sent by
Roxanne Barber (Police, PCSO, Hart District)
On the 31st August 2017 a property along Kings
Road, Fleet was unfortunately subject of a dwelling burglary. Between the
times of 15:45 and 17:15 person/s unknown have entered the property.
I would like to ask that if you saw or heard
anything suspicious around these times or saw or heard anything which you
feel might be relevent, to get in contact with us. Please call us on 101
and quote the reference number 44170338038.
Also please be reassured that we are investigating
the incident and will be carrying out patrols of the area.
Thank you for your assistance
Your Fleet Neighbourhood Policing Team
message from Olga Venner
am now the District Inspector for Hart having moved from Rushmoor and I am
well aware of the levels of burglary and theft that we have in the rural
community. I would like to have the opportunity to let local residents
know what work the Police are doing.
we attend a burglary or theft there is an assessment for potential
evidence and this is added to the bigger picture so that every time we
find stolen plant forensic evidence can be gathered.
land where stolen goods is found has had work done on it by the
land owners to make it more difficult to dump on.
addition as part of Operation Rebate the Hart North Neighbourhood officers
work nights with a Roads Policing team so that we can deal with any
vehicles that try to get away. During the latest Operation we seized
several vehicles without insurance, caught a disqualified driver and got
close to catching quad bike users in several areas. Patrols are continuing
in as many areas as possible. We want the villains to see us out and about
in the middle of the night.
are exploring other ways of being able to follow or patrol the expanse of
countryside which is easy to hide in. I would ask landowners and users to
keep reporting suspicious incidents particularly with vehicle registration
numbers as this information can be pieced together to help with targeting
the right people in the right places.
challenge we always have in rural areas is evidence. There are fewer eyes
and ears to witness what is happening and no lights or CCTV to help record
it, however residents can install CCTV with movement sensitive lights that
can take a picture and send it straightaway to a phone or computer. These
systems aren’t very expensive compared to the valuable plant and
machinery they are protecting and can give some really good quality
message I want people to take from this is that Hampshire Constabulary are
interested in these crimes and we are doing lots of work that isn’t
always seen, to disrupt, prevent and convict. When calling in an incident
please mention Operation Rebate, there is a trigger plan at control room
and I would expect deployment if the offenders are still on site.
addition join Hampshire Alert and follow us on social media
because we will post to keep people up to date with what we are doing and
what is going on.
is a message sent via Hampshire Alert. This information has been
sent on behalf of Hampshire Constabulary
do not reply or forward this email directly; please use the Reply,
Share buttons at the bottom of this message)
Gregory (Police, Corporate Communications Officer, Hampshire)
are issuing crime prevention advice after we received several reports of
suspicious incidents at cash machines in Farnborough and Fleet.
8.13pm on Sunday 23 July, we received a report that a device had been
placed on a cash machine at the Co-operative store in Fernhill Road,
customer entered the store to advise the cash machine had not returned his
card. It is not clear if any money was taken.
incidents were reported later that evening at the cash machines outside
the Co-operative stores in Queens Road, Farnborough and Kings Road, Fleet.
are currently treating the three incidents as linked. An investigation is
would like to take this opportunity to remind people of steps they can
take to protect themselves when using cash machines.
write down or share your Personal Identification Number (PIN)
the keypad with your hand when you type in your PIN number
you think the machine has been tampered with, don’t use it and tell the
bank or store
your card issuer immediately if a cash machine takes your card
your card and cash away securely before leaving
wary of anyone trying to distract you
with information on these incidents should call 101.
people can call Crimestoppers on 0800 555 111, where information can be
Fraud has received the first reports of Tech-Support scammers claiming to
be from Microsoft who are taking advantage of the global WannaCry
victim fell for the scam after calling a ‘help’ number advertised on a
pop up window. The window which wouldn’t close said the victim had been
affected by WannaCry Ransomware.
victim granted the fraudsters remote access to their PC after being
convinced there wasn’t sufficient anti-virus protection. The fraudsters
then installed Windows Malicious Software Removal Tool, which is actually
free and took £320 as payment.
is important to remember that Microsoft’s error and warning messages on
your PC will never include a phone number.
Microsoft will never proactively reach out to you to provide unsolicited
PC or technical support. Any communication they have with you must be
initiated by you.
to protect yourself
call numbers from pop-up messages.
allow remote access to your computer.
be wary of unsolicited calls. If you’re unsure of a caller’s
identity, hang up.
divulge passwords or pin numbers.
or someone on their behalf will never call you.
you believe you have already been a victim
your computer checked for any additional programmes or software that
may have been installed.
your bank to stop any further payments being taken.
fraud and cyber crime to Actionfraud.police.uk
from Graeme Barbour (Police,
Digital Communications Officer, Hampshire)
colleagues at the City of London Police along with ABTA and Get Safe
Online are joining forces this week to warn the public about the dangers
posed by holiday booking fraud. Findings from a new report, compiled by
the City of London Police’s National Fraud Intelligence Bureau, reveal
the scale of reported crime, and expose common tactics used by fraudsters
who stole £7.2 million from almost 6,000 unsuspecting holidaymakers and
other travellers in 2016.
of holiday booking fraud
2016 5,826 cases of holiday booking fraud were reported to Action Fraud.
The most common types of fraud related to:
Accommodation - Fraudsters
are making full use of the internet to con holidaymakers by setting up
fake websites, hacking into legitimate accounts and posting fake
adverts on websites and social media.
where a customer believes they are booking a flight and receives a
fake ticket or pays for a ticket that never turns up. In 2016, flights
to Africa and the Indian sub-continent were particularly targeted,
suggesting that fraudsters are targeting the visiting friends and
family market and may well be making use of lack of knowledge of the
strict regulations in place for the legitimate UK based travel
and religious trips–
a popular target for fraud due to limited availability of tickets and
consequently higher prices.
and holiday clubs –
The sums involved with this form of fraud are particularly high with
victims often losing tens of thousands of pounds each.
tips to avoid becoming a travel fraud victim
City of London Police, ABTA and Get Safe Online have published advice on
how to avoid becoming a victim of holiday booking fraud – and on how
victims should go about reporting it. This advice includes the top tips
safe online: Check
the web address is legitimate and has not been altered by slight
changes to a domain name – such as going from .co.uk to .org
your research: Don’t
just rely on one review - do a thorough online search to check the
company’s credentials. If a company is defrauding people there is a
good chance that consumers will post details of their experiences, and
warnings about the company.
for the logo: Check
whether the company is a member of a recognised trade body such as
ABTA. If you have any doubts, you can verify membership of ABTA
online, at www.abta.com.
pay directly into a private individual’s bank account. Paying by
direct bank transfer is like paying by cash – the money is very
difficult to trace and is not refundable. Wherever possible, pay by
credit card or a debit card.
should study receipts, invoices as well as terms and conditions. Be
very wary of any companies that don’t provide any at all. When
booking through a Holiday Club or Timeshare, get the contract
thoroughly vetted by a solicitor before signing up.
your instincts: If
something sounds too good to be true, it probably is.
should contact Action Fraud via www.actionfraud.police.uk.
free expert advice: For
further advice on how to stay safe when booking or researching travel
online, go to https:
a full list of tips to avoid becoming a victim of fraud please see: http://abta.com/fraud.
hours of 15th April 2017, unknown male was seen on CCTV to then remove the
CCTV camera. This has happened in Crookham Road, Fleet. Do you recognise
the male at all? If you do, please call 101 and quote crime reference
you PC 3145 Neil NANCARROW.
are sending out a high volume of phishing emails to personal and business
email addresses, pretending to come from various email addresses, which
have been compromised.
The subject line
contains the recipient’s name, and the main body of text is as below:
am disturbing you for a very serious reason. Although we are not familiar,
but I have significant amount of individual info concerning you. The thing
is that, most likely mistakenly, the data of your account has been emailed
instance, your address is:
am a law-abiding citizen, so I decided to personal data may have been
hacked. I attached the file – [surname].dot that I received, that you
could explore what info has become obtainable for scammers. File password
is – 2811
include an attachment – a ‘.dot’ file usually titled with the
attachment is thought to contain the Banking Trojan Ursniff/Gozi, hidden
within an image in the document. The Ursniff Banking Trojan attempts to
obtain sensitive data from victims, such as banking credentials and
passwords. The data is subsequently used by criminals for monetary gain.
up-to-date virus protection is essential; however it will not always
prevent your device(s) from becoming infected.
the following actions:
click on links or open any attachments you receive in unsolicited
emails or SMS messages: Remember that fraudsters can ‘spoof’ an
email address to make it look like one used by someone you trust. If
you are unsure, check the email header to identify the true source of
communication (you can find out how by searching the internet for
relevant advice for your email provider).
not enable macros in downloads; enabling macros will allow
Trojan/malware to be installed onto your device.
install software updates as soon as they become available. Whether you
are updating the operating system or an application, the update will
often include fixes for critical security vulnerabilities.
regular backups of your important files to an external hard drive,
memory stick or online storage provider. It is important that the
device you back up to is not connected to your computer as any malware
infection could spread to that as well.
you think your bank details have been compromised, you should contact
you have been affected by this or any other fraud, report it to Action
Fraud by calling 0300
123 2040, or visit www.actionfraud.police.uk.
TAKEUCHI Excavator, Dark Red and Grey in colour sign written "
J DEVINE " has been stolen from a large building site in Church
information please contact the Police on 101
burglary occurred in Calthorpe Road in Fleet. On the 20th of February
residents of Calthorpe Road attended a neighbours address and found a
patio window smashed. Police attended and entered the home to ensure no
one was present. A messy search of the property had been conducted.
14:00 and 15:30 person/s have forced the rear window of a detached
property in Fleet, entry has been gained and items stolen.