Police Crime Alerts

Reports and Alerts of crime that has taken place in the Fleet and Crookham areas of Hart

70+ common online scams used by cyber criminals and fraudsters


12 July

Pick pockets are operating in the Fleet area.  Please remember to keep all personal possessions under close control and ensure all bags/purses are closed.  Fleet remains one of the safest areas to live in but we would urge all residents to remain vigilant against this type of crime.


The suspects have targeted elderly people, if you have elderly relatives or friends please ensure they are aware and take actions to protect themselves.  For further advice on preventing yourself from becoming a victim, please visit the Hampshire Constabulary website.



Kind Regards

 Message Sent By
Benjamin Bales (Police, PCSO, Hart District)


The Office of the Police and Crime Commissioner (OPCC) has been alerted to a telephone scam whereby individuals are calling members of the public and pretending to work for the OPCC.

If you have received a similar phone call, or are simply unsure, we are advising you to take the below steps:

• End the phone call as soon as possible
• Report to Action Fraud https://www.actionfraud.police.uk/report_fraud

The OPCC does not contact people in this way and takes data protection very seriously. A copy of the OPCC’s Privacy Notice is available here: https://www.hampshire-pcc.gov.uk/privacy-policy

Thank you.

Message Sent By
Marisa Charles (Police, Corporate Communications Officer, Hampshire)

9 July

Watch out for these fake Argos texts offering refunds

These fake text messages purport to be from Argos and claim that you’re owed a refund. The link in the messages lead to phishing websites designed to steal your personal information, as well as payment details.

Always question unsolicited requests for your personal or financial information in case it’s a scam. Never automatically click on a link in an unexpected email or text.

Message Sent By
Action Fraud (Action Fraud, Administrator, National)

21 June

Dear residents,


A case of cold calling has been reported to us, an elderly lady has received a call offering to clean her carpets for £30.  A male has attended her address and charged her £600 instead.  This male has then transported her to the bank to withdraw the cash.  No cooling off period or cancellation form was offered.  Hampshire Police are investigating this incident.  If you receive a similar call please don't accept the offer.


We would urge all residents not to reply to cold callers on the phone or the doorstep and to get recommendations from others before getting work done.  A list of trading standards approved contactors can be found on the Hampshire trading standards website.  Physical copies can also be ordered for free if you wish to give copies to relatives or friends that don’t use the internet.  For more advice please visit the links below



Kind Regards


Message Sent By
Benjamin Bales (Police, PCSO, Hart District)

16 June


13 Feb

We are today warning young people about a new and growing fraudulent scam – predominantly targeting students – called credit muling.

People are being targeted online on social media platforms by job adverts.  This is normally on Facebook but we have also had reports using Snapchat and other social media apps. The majority of victims we have encountered in Hampshire have been university students.

How it works:

The victim responds to the advert online and is advised that they need to meet their would-be manager and that they are also required to undergo a credit check. A small deposit of money is placed in the victim’s account to confirm they have an active bank account.

Victim is then advised they need to obtain a business mobile phone contract. They are told to go to a mobile phone shop and take out a new phone contract in their name, using their personal details.

The suspects go with the victims to the shop and wait outside. Once the phone has been obtained, it is handed over to the scammer who then has a phone to use registered in their name together with the victims’ personal details - which can be used to commit identity fraud.

This crime has been reported across the country and is typically part of a broader organised crime operation.

How to protect yourself:

  • Only seek employment opportunities from reputable employment agencies or direct job recruitment posts on official company websites;
  • Never assume any job advert on social media is genuine. Always take time to verity any information that you see. Trust your instincts – if it sounds too good to be true, it often is;
  • Potential employers would never ask you to receive funds into your bank account to check the credit worthiness of your bank or ask you to purchase high value items for them in your name;
  • Your debit or credit card is yours – don’t let a stranger take it off you. You should only ever have to hand it over at your bank. If it’s cancelled, you should destroy it yourself.
    How to spot the signs of a credit muling scam:
  • Someone contacts you on social media or in person offering employment or a quick and easy way to make some money;
  • Someone asking you to meet the manager in the street without going through any formal application or job recruitment process;
  • Somebody offering to pick you up or asking you to take them to mobile phone or other shops;
  • Someone asking for your bank details and offering to transfer money into your account in order for you to take out mobile phone contracts;
  • Someone asking you for your banking and other personal information;
  • Someone asking you to hand over your phone and wallet;
  • Someone asking you to purchase high value items in your name for them.

    How to report it:
  • If suspects are near-by or have recently been with you, you should report this by calling the police on 999 or 101;
  • If you think you have been a victim of this type of crime in the past you can report it to Action Fraud at www.actionfraud.police.uk or by calling 0300 123 2040, text phone 0300 123 2050.


12 Feb

We would like to raise awareness of an email scam reporting to be from TV Licensing saying that the recipient is due a refund.  The email contains a link directs customers to a fake version of the official TV Licensing website which asks them to enter personal information and bank details.

If you receive a similar email message, please delete it. If you have already clicked the link, do not enter or submit any information. TV Licensing never sends refund information by email and is investigating the source of this fraud.

TV Licensing will never:-

  • email you to tell you that you’re entitled to a refund.
  • ask you to pay additional money for their services, e.g. when you’re buying a licence or changing your details.As you may already be aware, the district of Hart has, over the last few months, seen several spates of breaks to both cars and vans. Many of our neighbourhoods have raised their concerns in local surveys and have made Theft from Motor Vehicles a Community Priority for their Neighbourhood Policing Team to concentrate on reducing this issue.

    Previously as a result of investigating these type of thefts the Rushmoor Neighbourhood Policing Team circulated a list of recovered suspected stolen power tools in an attempt to identify the owner. Although the circulation through Hants Alert, Social Media and the Local Press reached a catchment area far beyond the Rushmoor Boundaries the owners were not identified from over a dozen responses.

    Please follow the link below to find out how to add your property to the UK National Property Register. 


    Kind Regards,

    Hart Neighbourhood Policing Team

    Hampshire Constabulary

As you may already be aware, the district of Hart has, over the last few months, seen several spates of breaks to both cars and vans. Many of our neighbourhoods have raised their concerns in local surveys and have made Theft from Motor Vehicles a Community Priority for their Neighbourhood Policing Team to concentrate on reducing this issue.

Previously as a result of investigating these type of thefts the Rushmoor Neighbourhood Policing Team circulated a list of recovered suspected stolen power tools in an attempt to identify the owner. Although the circulation through Hants Alert, Social Media and the Local Press reached a catchment area far beyond the Rushmoor Boundaries the owners were not identified from over a dozen responses.

Please follow the link below to find out how to add your property to the UK National Property Register. 


Kind Regards,

Hart Neighbourhood Policing Team
Hampshire Constabulary

9 Feb

During the early hours of the morning on 8th February, specifically between 01:15 - 03:00 in the morning, bins in the local area were subject to arson attacks. These bins were deliberately set on fire causing extensive damage to the bins and surrounding areas where they were left.

The fires were set in various locations within the Church Crookham area.

I would like to ask that if you saw or heard anything suspicious during the times stated above which you feel is linked or might be of use to us, then please don't hesitate to call us on 101 quoting the reference number 44180051338.

Thank you

Fleet Neighbourhood Policing Team


4 Oct

Message sent by Andy Scullin (Police, PCSO, Hart District)

Have you had a bicycle stolen recently? Or know someone who has? 
We are attempting to trace the owner/s of two bicycles we have recovered. We believe they may have been stolen within the last few months.

They are described as a white Cannondale Synapse road bike, and a black/blue Orbea Aqua road bike.

If you have recently had your bike/s stolen, or know of anyone who has a bike matching these descriptions please let us know calling 101, quoting 44170377868. At this time we do not know if both bikes belong to the same owner.

Message Sent by Dan Lehec (Police, PC, Hart District)

Within the last week 2, 3 series BMW vehicles have been stolen from driveways overnight. Both vehicles were locked and secure.

Keys to both cars were NOT taken. It is assumed that some device is being used to steal them.
As such we suggest that additional steps are taken to protect your vehicle, we would suggest the following (if possible)

1) Lock your car in a garage.
2) Park another vehicle to block access
3) Install a more conventional security device such as a steering lock.
4) Place your car in sight of building security systems such as CCTV.
5) Tracker installation.

The cars affected so far appear to be 3 series BMW cars from around 2009 - 2012. However it is currently unknown if other BMW's could be targeted.   


5 Sep

This is a message sent via Hampshire Alert. This information has been sent on behalf of Hampshire Constabulary

Message sent by
Roxanne Barber (Police, PCSO, Hart District)

Dear Resident

On the 31st August 2017 a property along Kings Road, Fleet was unfortunately subject of a dwelling burglary. Between the times of 15:45 and 17:15 person/s unknown have entered the property.

I would like to ask that if you saw or heard anything suspicious around these times or saw or heard anything which you feel might be relevent, to get in contact with us. Please call us on 101 and quote the reference number 44170338038.

Also please be reassured that we are investigating the incident and will be carrying out patrols of the area.

Thank you for your assistance


Your Fleet Neighbourhood Policing Team

23 Aug

A message from Olga Venner 
I am now the District Inspector for Hart having moved from Rushmoor and I am well aware of the levels of burglary and theft that we have in the rural community. I would like to have the opportunity to let local residents know what work the Police are doing.

When we attend a burglary or theft there is an assessment for potential evidence and this is added to the bigger picture so that every time we find stolen plant forensic evidence can be gathered.

The land where stolen goods is found has had work done on it by the land owners  to make it more difficult to dump on.

In addition as part of Operation Rebate the Hart North Neighbourhood officers work nights with a Roads Policing team so that we can deal with any vehicles that try to get away. During the latest Operation we seized several vehicles without insurance, caught a disqualified driver and got close to catching quad bike users in several areas. Patrols are continuing in as many areas as possible. We want the villains to see us out and about in the middle of the night.


We are exploring other ways of being able to follow or patrol the expanse of countryside which is easy to hide in. I would ask landowners and users to keep reporting suspicious incidents particularly with vehicle registration numbers as this information can be pieced together to help with targeting the right people in the right places.


The challenge we always have in rural areas is evidence. There are fewer eyes and ears to witness what is happening and no lights or CCTV to help record it, however residents can install CCTV with movement sensitive lights that can take a picture and send it straightaway to a phone or computer. These systems aren’t very expensive compared to the valuable plant and machinery they are protecting and can give some really good quality evidence.


The message I want people to take from this is that Hampshire Constabulary are interested in these crimes and we are doing lots of work that isn’t always seen, to disrupt, prevent and convict. When calling in an incident please mention Operation Rebate, there is a trigger plan at control room and I would expect deployment if the offenders are still on site.

In addition join Hampshire Alert and follow us on social media because we will post to keep people up to date with what we are doing and what is going on.

24 July

This is a message sent via Hampshire Alert. This information has been sent on behalf of Hampshire Constabulary
(Please do not reply or forward this email directly; please use the Reply, Share buttons at the bottom of this message)
Message sent by
Christopher Gregory (Police, Corporate Communications Officer, Hampshire)

We are issuing crime prevention advice after we received several reports of suspicious incidents at cash machines in Farnborough and Fleet.

At 8.13pm on Sunday 23 July, we received a report that a device had been placed on a cash machine at the Co-operative store in Fernhill Road, Farnborough.

A customer entered the store to advise the cash machine had not returned his card. It is not clear if any money was taken.

Similar incidents were reported later that evening at the cash machines outside the Co-operative stores in Queens Road, Farnborough and Kings Road, Fleet.

We are currently treating the three incidents as linked. An investigation is underway.

We would like to take this opportunity to remind people of steps they can take to protect themselves when using cash machines.

People should:

• never write down or share your Personal Identification Number (PIN)
• cover the keypad with your hand when you type in your PIN number
• if you think the machine has been tampered with, don’t use it and tell the bank or store
• call your card issuer immediately if a cash machine takes your card
• put your card and cash away securely before leaving
• be wary of anyone trying to distract you

Anyone with information on these incidents should call 101.

Alternatively, people can call Crimestoppers on 0800 555 111, where information can be left anonymously.

May 24

Action Fraud has received the first reports of Tech-Support scammers claiming to be from Microsoft who are taking advantage of the global WannaCry ransomware attack.

One victim fell for the scam after calling a ‘help’ number advertised on a pop up window. The window which wouldn’t close said the victim had been affected by WannaCry Ransomware.

The victim granted the fraudsters remote access to their PC after being convinced there wasn’t sufficient anti-virus protection. The fraudsters then installed Windows Malicious Software Removal Tool, which is actually free and took £320 as payment.

It is important to remember that Microsoft’s error and warning messages on your PC will never include a phone number.

Additionally Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication they have with you must be initiated by you.

How to protect yourself

  • Don't call numbers from pop-up messages.
  • Never allow remote access to your computer.
  • Always be wary of unsolicited calls. If you’re unsure of a caller’s identity, hang up.
  • Never divulge passwords or pin numbers.
  • Microsoft or someone on their behalf will never call you.

If you believe you have already been a victim

  • Get your computer checked for any additional programmes or software that may have been installed.
  • Contact your bank to stop any further payments being taken.

Report fraud and cyber crime to Actionfraud.police.uk

May 10

Message from Graeme Barbour (Police, Digital Communications Officer, Hampshire) 

Our colleagues at the City of London Police along with ABTA and Get Safe Online are joining forces this week to warn the public about the dangers posed by holiday booking fraud. Findings from a new report, compiled by the City of London Police’s National Fraud Intelligence Bureau, reveal the scale of reported crime, and expose common tactics used by fraudsters who stole £7.2 million from almost 6,000 unsuspecting holidaymakers and other travellers in 2016.


Types of holiday booking fraud


In 2016 5,826 cases of holiday booking fraud were reported to Action Fraud. The most common types of fraud related to:


  • Holiday Accommodation - Fraudsters are making full use of the internet to con holidaymakers by setting up fake websites, hacking into legitimate accounts and posting fake adverts on websites and social media.  
  • Airline tickets – where a customer believes they are booking a flight and receives a fake ticket or pays for a ticket that never turns up. In 2016, flights to Africa and the Indian sub-continent were particularly targeted, suggesting that fraudsters are targeting the visiting friends and family market and may well be making use of lack of knowledge of the strict regulations in place for the legitimate UK based travel industry. 
  • Sports and religious trips– a popular target for fraud due to limited availability of tickets and consequently higher prices.
  • Timeshares and holiday clubs – The sums involved with this form of fraud are particularly high with victims often losing tens of thousands of pounds each. 


Top tips to avoid becoming a travel fraud victim 


The City of London Police, ABTA and Get Safe Online have published advice on how to avoid becoming a victim of holiday booking fraud – and on how victims should go about reporting it. This advice includes the top tips below: 


  • Stay safe online:  Check the web address is legitimate and has not been altered by slight changes to a domain name – such as going from .co.uk to .org 
  • Do your research: Don’t just rely on one review - do a thorough online search to check the company’s credentials. If a company is defrauding people there is a good chance that consumers will post details of their experiences, and warnings about the company. 
  • Look for the logo: Check whether the company is a member of a recognised trade body such as ABTA. If you have any doubts, you can verify membership of ABTA online, at www.abta.com.
  • Pay safe: Never pay directly into a private individual’s bank account. Paying by direct bank transfer is like paying by cash – the money is very difficult to trace and is not refundable. Wherever possible, pay by credit card or a debit card. 
  • Check paperwork: You should study receipts, invoices as well as terms and conditions. Be very wary of any companies that don’t provide any at all. When booking through a Holiday Club or Timeshare, get the contract thoroughly vetted by a solicitor before signing up. 
  • Use your instincts: If something sounds too good to be true, it probably is. 
  • Report it: Victims should contact Action Fraud via www.actionfraud.police.uk.
  • Get free expert advice: For further advice on how to stay safe when booking or researching travel online, go to https: //www. getsafeonline. org/shopping-banking/holiday-a nd-travel-booking/


For a full list of tips to avoid becoming a victim of fraud please see:  http://abta.com/fraud. 

April 16

Early hours of 15th April 2017, unknown male was seen on CCTV to then remove the CCTV camera. This has happened in Crookham Road, Fleet. Do you recognise the male at all? If you do, please call 101 and quote crime reference 44170140566. 

Thank you PC 3145 Neil NANCARROW.

April 4th

Fraudsters are sending out a high volume of phishing emails to personal and business email addresses, pretending to come from various email addresses, which have been compromised.
The subject line contains the recipient’s name, and the main body of text is as below:
“Hi, [name]!
I am disturbing you for a very serious reason. Although we are not familiar, but I have significant amount of individual info concerning you. The thing is that, most likely mistakenly, the data of your account has been emailed to me. 
For instance, your address is:
[real home address]
I am a law-abiding citizen, so I decided to personal data may have been hacked. I attached the file – [surname].dot that I received, that you could explore what info has become obtainable for scammers. File password is – 2811
Best Wishes,”
The emails include an attachment – a ‘.dot’ file usually titled with the recipient’s name.

This attachment is thought to contain the Banking Trojan Ursniff/Gozi, hidden within an image in the document. The Ursniff Banking Trojan attempts to obtain sensitive data from victims, such as banking credentials and passwords. The data is subsequently used by criminals for monetary gain.

Protect Yourself:

Having up-to-date virus protection is essential; however it will not always prevent your device(s) from becoming infected.
Please consider the following actions:

  • Don’t click on links or open any attachments you receive in unsolicited emails or SMS messages: Remember that fraudsters can ‘spoof’ an email address to make it look like one used by someone you trust. If you are unsure, check the email header to identify the true source of communication (you can find out how by searching the internet for relevant advice for your email provider).
  • Do not enable macros in downloads; enabling macros will allow Trojan/malware to be installed onto your device.
  • Always install software updates as soon as they become available. Whether you are updating the operating system or an application, the update will often include fixes for critical security vulnerabilities.
  • Create regular backups of your important files to an external hard drive, memory stick or online storage provider. It is important that the device you back up to is not connected to your computer as any malware infection could spread to that as well.
  • If you think your bank details have been compromised, you should contact your bank immediately.
If you have been affected by this or any other fraud, report it to Action Fraud by calling 0300 123 2040, or visit  www.actionfraud.police.uk.

March 8th

A TAKEUCHI Excavator, Dark Red and Grey in colour sign written " J DEVINE " has been stolen from a large building site in Church Crookham.
Any information please contact the Police on 101

Feb 20th 
burglary occurred in Calthorpe Road in Fleet. On the 20th of February residents of Calthorpe Road attended a neighbours address and found a patio window smashed. Police attended and entered the home to ensure no one was present. A messy search of the property had been conducted.

Feb 24th  

Between 14:00 and 15:30 person/s have forced the rear window of a detached property in Fleet, entry has been gained and items stolen.